Reviews for Pizza Hut in Gonzales, LA
I want to say that it was the 3rd of November and I had never been there before. First impression was GREAT! The girl knew her... specials off the top of her head without missing a beat?. She was extra friendly and everything went great?. She was by herselfand did everything that morning, made the pizza very good! I will be going back! I wish I had her name, I?ll have to go backand see. Employees/hard workers are very far and in between and never get just a compliment or you?re appreciated?. They onlyhear from their boss when someone complains! Please acknowledge your employees and be kind! Read more
I spent about 70 bucks for late delivery and my food was cold. Why make a person's order and let it sit under the light for... over 2 hours, until a driver come. I understand if you guys are short handed... ...but people don't spend there money to getcold food. You guys at least could of had fresh food. I will NEVER order from here again. At least when I order fromDominoes and have to wait that long, it's HOT and FRESH! Read more
Had rewards to get a free super supreme thin crust pizza what I ordered and they had so many toppings it was truly one of the... best pizzas I've ever had from Pizza Hut Read more
Ordered pizza. Delivery was set for 1:44pm. At 2:24, 2:25,2:29 pm I called the location. No answer. Order arrived at 2:40 pm. No... explanation. No apology for being late. Pizza was hard , hardly any marinara sauce on any of them. The quality is getting worsebut the poor customer service is already at an all time low. Clearly this store is broken and needs an over haul in structure,service & quality of its food. Read more
I would like to thank the staff at pizza hut today for providing excellent customer service and perfectly cooked pizzas. I've... been here many time and all times haven't been as successful as today. So I would like to say, great job on my order today, thepizza were pretty enough to be on a commercial, and tasted just as good as they looked! ???? Read more
Waited 1 hour and 15 minutes for this!!! We ordered 2 large pizzas and got 4 medium boxes with four slices of pizza in each box... just like this!! Why even deliver this to someone. Why not call and say hey we're out of large would you like a medium instead.It wouldnt have been such a problem if they were neatly placed in the boxes. I should have been done after they delivered this"pasta" to us. Read more
Horrible. The guy running the register was polite. They were busy and backed up on orders but he was calm and attentive. I... ordered online at 7:15 for pickup at 8p. I arrived at 7:58p to find them busy. No worries. I paid and waited patiently. About 15minutes later, the guy says my order is on its way out. A few minutes later, a girl calls out my name my pizzas are ready (3mediums). The boxes aren't hot as I'm walking to the car but I figured they needed a second because the pizzas were just putin... Wrong. All 3 pizzas were cold. 2 looked as if they had been sitting for quite a while. 1 looked fresher but was still justbarely warm. The garlic butter crust flavor didn't melt on the crust and the pizzas weren't even sliced. I'm thoroughlydisappointed. Since it's a school night and they were clearly under staffed and backed up, I opted to keep my cold pizzas andlodge a complaint. I called and was told to call the manager in the morning. I believe my pizzas were ready when I arrived butthey were just sitting on a counter while other pizzas were being made instead of boxed and put in their heated holding area. Read more
They have definitely improved , when I first went to this location bout 2 years ago it was poo but it seems they got it together... ! Thank y?all for that fresh Pizza Hut I?ve been craving ?? Read more