Reviews for Papa Johns Pizza in Goshen, OH
Used to be great food and service but slipping lately. Pizza looks like it was cut by a kindergartner with a machete, brownie... not cooked last couple times, quality has definitely suffered. And they need to not put the damn Ranch in with the wings. Theheat separates the ranch and makes it nasty ! Read more
I called to order a pizza was on the phone for 5-10 minutes telling me about specials, taking order, giving credit card numbers... etc went to process and they tell me "I'm sorry we closed 1 minute ago we can't order your pizza" are you kidding me!?!?!?! Whydid you not tell me you were about to close when I originally called or if I took 2 minutes shorter id be able to order. This isso unprofessional. Taking someone through a 10 minute call and order only to say sorry we closed ONE minute ago is a huge wasteof my time. You should have told me when I placed the call I'm sorry we close soon and are no longer taking deliveries, Idunderstand, the fact you took me through the entire process is incredibly infuriating Read more
Just moved into the area and great experience from this Papa John's. Food was as ordered and delivery really fast. I'm... impressed and will order soon again. Read more
Boycott this place!!!!! My husband ordered 2 medium 1 topping pizzas last night and they were both the driest pizzas we?ve ever... had ; they had the least possible sauce on them both and when I called today they said that they would not make it up to us!!!!I know that they?ve lost my business!! Read more
Fiery Buffalo chicken pizza is definitely worth ordering at this location! I've never been a big fan of Papa John's pizza. But... someone insisted that I give this a try. WoW! It was delicious with just enough kick to it. I picked up the order so I can'tcomment on their delivery services. Read more
This is a great Papa John's! It is a little pricey compared to other pizza places, but you get what you pay for. All of their... ingredients are real and fresh. Plus I really like it when the Bengals win cause I get half off the next day! Read more
8/27/2016 @ 9:15 pm For the most part we never call and complain about anything with the food as long as it's correct, drivers... are always very nice, but the managers never seem to be helpful or nice to you when you call. Just ordered a johns favorite,which was good, and 2 zesty hoagie added bacon one with no Banana peppers and when I went to take them out of bag they were notwrapped in aluminum foil and they fell right onto my floor. They were a mess, pizza sauce everywhere, the hoagies were not evenright. There was no Banana peppers on either one of them, barely any cheese or onions. And when I called the store the gentlemanthat was on duty as manager was very rude. Said they had new policy to not wrap hoagies anymore with aluminum foil. Then wasgiving me a hard time saying he would have to make a note in my account because I have had alot of recent credits which wehaven't had one since 2013. He noticed that and apologized but had an attitude about everything as if it was my fault. I amvery disappointed with the customer service and quality of food when I spend $40 at a time. Not sure how often I will be goingback because I always have an issue anymore with the way the food comes to me and the customer service I get. The drivers arealways very nice tho. They did replace the hoagies and delievered them. It took amother hour to get to us but the second driverthat delivered them was extremely amazing, wouldn't even take the money we tried to give him for a tip for coming back out. Read more
i have never had a problem with this establishment the pizzas always hot and the sodas cold and it?s invariably promptly... delivered Read more