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Reviews for The Whole Scoop in Grafton, IL

Jenae Neal 1 year ago
1

First and LAST time coming. I stood at the window and rang the bell while a girl named Madilyn inside saw me and continued to... work while another girl outside took her sweet time changing the trash. I asked her was the bell not working and she said"sometimes it doesn't." So I politely knocked on the window since she didn't have sense enough to say "I'll get someone foryou". Once i knocked, the girl outside opened the other window and told madilyn, who was inside, could she come help us. Madiylnsaid something to her, she closed the window and that was it! No explanation, no "hey were a little backed up but someone willbe with you shortly" nothing. They definitely need to take some type of customer service classes because they weren't even busy(2 familes outside and one of the 2 had already been served) and I would have been more understanding if SOMEONE hadacknowledged that I was there. But my son, daughter and I got ignored so I just spent my money somewhere else. Read more

Erica Elaine 1 year ago
3

The "shaved" ice.was like someone glanced at the flavored syrup as they poured that regular snow cone pellet ice into the cup..... Everyone else's ice cream was good. Read more

Rosanna & Henry ?Bud? Voss 1 year ago
3

Ice cream is great! Service os good. Burger was over-seasoned with salt & pepper; couldn't taste the burger just the seasoning.

TDH Reviews 1 year ago
5

Service was friendly and ice cream was great for a hot day.

James Brand 1 year ago
3

The four of us stopped for lunch at 12:15 and ordered the pulled pork box. The fries were white and limp suggesting the grease... wasn't hot enough and the pulled pork was closer to canned dog food than pork and there wasn't much there. We should haverefused the food but didn't have time because we had an event at the church at 1:00 Read more

Mistie Ramirez 1 year ago
1

This is a waste of time and money. I work too hard for my money to be getting a raw burger. After waiting over thirty minutes... for my food, you'd think the burger would be done. The soda was flat. The only thing that was good was the fries. My friendsthrew their food away because they were disgusted. That's the Whole Scoop about The Whole Scoop! Step up your game!!! Read more

Rodney Yoswig 4 years ago
4

Stopped in for some frozen yogurt. It's a walkup only place with plenty of seating out front. Walk up place your order and walk... to the pick-up window. It's that easy and the prices were reasonable. Todays yogurt special was German Chocolate Cake. Sure whynot. Bought a medium size and was quite please that it actually tasted close to the German Chocolate cake. Yes I woulddefinitely be back, because I saw the banana split coming out. Read more

Joshua Owens 5 years ago
5

We were taking a stroll after dinner and I am so glad we stopped here. I'd describe the building as a "taxpayer" style, with a... business on the bottom and a living space on top. The staff was friendly and quick. We had the froyo. It was so good. And iftheir advertising is true it's a much healthier option than ice cream. This location is well deserving of 5 stars. Read more