Reviews for The Winery at Aerie's Resort in Grafton, IL
We walked in on a Saturday. We waited 20 minutes before being asked to place our order. Fifty more minutes and all we'd gotten... was our appetizer. We gave up waiting at that point, paid for the app and left. The place was very loud. Too loud for us. Themenu was a little high but I figured its ok because of the nice view you get of the river. We had ordered 2 Flatbread pizzas, 12& 14 dollars. Our waiter seemed nice but for a place that you're going to have to pay $10/pp just to get there, I expectedquicker service overall. I'll never know exactly how long my food would have taken to arrive or how it would have tasted butjudging from previous reviews an hour or more is not out of line. Sadly this is a one and done for me. I would not recommend itunless you have lots of time to spare. Read more
Views are amazing but you can?t get up there unless you take the sky-lift. If you are afraid of heights then sorry you can?t go.... They will definitely lose business this way. I?d be willing to pay the 10$ per person just to go up and park. But with someonein my party terrified of heights it wasn?t an option. I understand to control traffic on weekends but it?s a Tuesday?.there isabsolutely no reason to not allow driving/parking during the week. Read more
The views are beautiful, I agree, however...I took my mother for a nice afternoon out. It was not busy at all and the service... was so very slow. The waitress was very nice. The prices are exorbitant. For an appetizer, a chicken sandwich with chips and aFlatbread pizza and one glass of wine was nearly $100.00. A gentleman had his autistic son with him and the son was having ameltdown...nobody's fault but with the yelling and throwing of chairs, etc. There was no real apology on behalf of the staff.About 40 minutes of disruption (which I know is not in their control) but for patrons paying $130.00 with tip (not including thelift) and the expectation of an enjoyable, peaceful visit...I would have offered something. Even if it were simply to arrangedifferent seating or whatever. I do emphasize with the gentleman and his son. It was unfortunate that his son was so unhappy. Imay try again another time but so far I didn't feel my visit was worth the money spent at all. Read more
My husband and I went to The Winery at Aerie's last weekend as we knew the entertainer that was there. I had been to Aerie's... years ago when it was down the hill some in a smaller building. We didn't know about the Sky View to the top. Almost didn't goup because heights aren't my thing, however I am glad we did. Beautiful view, beautiful weather. The venue itself is gorgeous! Ilove the glass sliding doors so you can sit inside and still enjoy the views. The Moscato was amazing! (Gift shop was closed soI did not get a bottle). My only compliant was the service. Our server was not great. Slow on refills, water and such. When myhusband paid he didn't realize that a $10 gratuity had already been added to our bill. It was only the 2 of us, not a largegroup. Next time I will pay more attention. I tip based on service. I do not like having an automatic gratuity added to a bill! Read more
Gotta ride the Lift! The weather was just right for the open seat ride. The food was good and reasonably priced. Nice and... peaceful fun time just for a quick getaway! Read more
Can only get there by the ski lift, $10 per person. Can't drive or walk there. Was told it's to help slow the spread of COVID... but they don't clean anything between riders. Definitely the weirdest winery experience ever. If you're scared of heights avoidthis place. Pretty view at sunset. Almost zero gluten free options on the menu. Read more
It's a fun experience if you're not afraid of heights. Gondola cost $10 per person to get to the top. Wish driving was an... option. No wine tasting. Gratuity is automatically added to your bill. Morgan was awesome! Owner was very friendly andaccommodating to our party. 5 stars for staff! Read more
This place is the best! Beautiful views of the Mississippi, great wine and a perfect ambience! We did the alpine coaster (it... was awesome) and enjoyed a bottle of wine on the deck with a band accompanying us! What a great day! Read more