Reviews for Jack in the Box in Granada Hills, CA
Food was nice and hot. Bathrooms are always clean and available. Service is fast and courteous. Cool place to chill.
Always good for a quick, greasy snack. I had the tiny tacos and jalapeños. The tacos are easy to eay while driving. Definitely... not keto friendly. It's just that when you haven't eaten all day and aren't heading for home yet ????, this was fine! Read more
Whenever I come here they are always so friendly and prompt
I really like this location. Staff is super friendly (at least in the morning, where I go), it’s clean and everyone is... helpful. The wifi also works fine if you need to stay. Food is delicious, as always I’d like the fountain drink machine to beaccessible for refills, though — that’s the only drawback I can think of. Read more
The new management at this location has ruined what used to be my go-to JitB. Today, for the 2nd time in a row, they have... shorted my mobile order. I even asked, "is it all there this time?" And was assured, "Yes. The boss checked and said it's allthere." Well, last time they forgot my free curly fries and today they forgot the 2 hash browns with my breakfast combos. Short of pulling everything out of the miniscule bag in which they stuff my order and spreading it out over the front seat of mycar in the drive thru, I foolishly took their word for it. And don't bother calling later to complain - the phone just rings &rings and after a minute + it goes busy. Most of the workers I used to see here are gone and a new crew of useless and lazyworkers are in their place. There are a couple of the old reliables (the one who assured me "the boss checked") still here, butit's obvious the new owner has them cowered. I'm done with this place and suggest you don't waste your time here either. Read more
*Review update 1/15/22 - updated to 5 stars. This location is now accepting orders via the app :-) They are always very friendly... at this location. *Review updated 9/29/2021* updated to 2 stars. This location no longer allows orders from the Jack In The Boxapp. Original review January 2021: This team is on top of it! They are friendly and efficient ???? Read more
I really enjoyed the 15 minutes i spent here because of the attentive clean and happy staff. got a good morning as soon as i... walked in which is extremely rare at a fast food restaurant. while they are VERY careful about their food portions itsabsolutely ok because of the freshness and quality of it. it's a small joint compared to many others but it's probably why its aclean quiet setting that i will absolutely come back to. Read more
2 orders tacos which were completely burnt adding insult, received 2 orders charged for 21 orders so overcharged on debit $20.... Manager claimed it was fixed at window, it was not. I CANNOT get help from store, from online app or customer service thrucorporate. I would never go back if no one will help. Read more