Reviews for Popeyes Louisiana Kitchen in Grand Bay, AL

Absolutely horrible!! stood in line for 10 minutes then after waiting another 20 for my food I asked what happened to the... chicken sandwich I was waiting on, lady brushed me off so I stood another 10 then I asked again she said I don?t know, so then Iasked for a refund which again took another 10 no apology etc? do better!! There are ppl that need jobs and this was a shiftlead or a manager acting like this,, unacceptable I absolutely will not be back! Good thing your location is by the highwaybecause there is no way you would get repeat customers! I?m local and will make sure to let everyone know about the horribleexperience I just had at 5:15 pm on Tuesday evening. Read more

The chicken wasn?t cooked at all, mashed potato not warm, they were out of ranch dressing (((

I believed the Popeyes brand was worth something, but they haven't heard about that at this location. I repeatedly have items... missing, rude service, and wrong items in my bag (like a wing instead of a breast). The last time I went, about 2 weeks ago, Iordered 4 biscuits and they raised my bill over 8 dollars. They are apparently $1.89 A PIECE! My bill went from 14 dollars to22! Then I discovered they charged me for a drink I didn't order and never even got! I am amazed at the sheer number ofdifferent ways they get it wrong. They have had several chances to improve their image and have failed decisively. I'm done withthem. Read more

I usually always have the chicken tenders they're always fresh and delicious although mighty pricey!

I said I'd never stop here again and I went against my good judgment! This is the worst chicken I've ever tasted in the United... States, I've eaten Popeyes Chicken from east coast to West Coast in the south and this is a dry chicken I've ever eaten in mylife the service is s***! They need to close it down or fire everybody in it! I will never stop here again never ever! Ifthere's anybody at the corporate office that is listening you need to do some major upkeep on this place, if it's get rid of theemployees and how some new ones I don't know! You just lost a good customer to this place! Read more

I stopped here on Thursday July 20th 2022 at 8:30 p.m. and had a three-piece chicken. The food was fresh and hot, but mostly... this entire staff is the kindest and friendly people that I've come across in a long time. Y'all have wonderful people workinghere. Thank you to everyone for a pleasant experience. God bless. ???? Read more

Worst experience ever. Manager was taking orders and being on her phone while there was at least 9 guests waiting when all the... food was on the teeys and no one should of really been waiting. The staff is so rude except the one guy that was sweet as canbe. Thank God we're only traveling through and will never come back here again. Read more

Stopped at 10pm for gas and a bite. Successfully got gas, but when someone finally acknowledged me at the counter for food,... removing earbuds from his ears, he advised they were closed. I re-checked the posted hours online, that said 11pm. After pullingan RV in traffic and weather all day, was looking forward to some hot Popeyes chicken. Disappointing. Read more