Reviews for Domino's Pizza in Grand Prairie, TX
Ashley the GENERAL MANAGER was very disrespectful, would not give her last name nor a contact for a superior above her. I?m very... disappointed she did not want to help replace my order when the driver dropped it at the wrong home. I always order from hereand I don?t understand the way someone can treat their customers this way. When I tried to speak to her she yelled at me said itwas my problem and hung up on me. Very disappointed will not be ordering again. Read more
I suggest no one to order from here. Every time I order here there?s always something wrong The phone does not work staffs are... rude and unprofessional. For two months I?ve been going to the Location in Arlington they have better service my order is alwayscorrect and the manager is polite and gets the job done. That?s Arlington off of mayfield and 360 Read more
Made up for yesterday putting black ?? ???? instead of hamburger ????. I am an Election Judge ??????? for Dallas County &... ordered pizza ???? for my clerks & myself. I went back this afternoon & got a full refund for the mistake. I was a driver forDomino's 25 years ago. I communicated with the founder Pete Monahans on how my store in Grand Prairie, TX. was doing. Read more
They were out of all pastas but the salad ???? replacement was probably an upgrade .... delicious!!! I mean look at this... picture ...it's magazine cover worthy...!!! Read more
This location Sucks. Another repeat issue with an order. I can take long delivery but not half done orders. I ordered parmesan... bites that were literally dripping butter and greasy. Order 5 cheese dip that was like liquid. Not done and cheese not melted. Pizza was so so. Called the store to ask for manager and an employee had the nerve to say she's busy. EXCUSE me. I asked for amanager. So now the manager had employees screening calls for them. I stayed on hold 30min before I hung up. Pathetic!! Read more
I ordered 10 pizzas online ahead of schedule for pickup at 11am. This pizza was for a pizza party for my students. The website... clearly stated that multiple pickup times were available from 11am to 12pm. Once I left school and reached the parking lot at10:55am, I received a phone call informing me that they could not complete my order unless I wanted to wait over an hour pastthe already agreed pickup time. When I explained that this was for a school pizza party, the employee apologized but let me knowthat other schools had also ordered. Due to the increased demand for the opening hour, my order(which was already prepaidonline) was pushed to the end of the line. Since my students would be gone by the time they could fulfill the order thatDomino's agreed to via their website, I pleaded once more for them to help me out. The response was to offer me $25 towards mynext order. This isn't the first time we've had issues. It's not the second. This is a 3rd or 4th chance for my group atcampus. I have no use for $25 that has to be used at a location who can't fulfill the orders they allow their website to take. Ihad to go back to school and explain to 21 students( some of which planned for this to be their lunch) that there would be nopizza. This location seems to need serious management overhaul. For this reason, I give this location the lowest possiblerating in hopes that it will motivate the decision makers at this location to step up and improve their performance. Read more
App said pizza was ready. Once we got here, had to wait 7 min for a customer in line whose order was wrong. Next I had to sit... and wait while my pizza is done. It?s been 5 minutes.. considering it takes 7 min max to cook a pizza , I?m guessing they gaveit away.. next I get it ... quick can anyone guess which one is the pan pizza (that?s an extra charge btw)? Guess tonight wasn?tmy night... Read more
Better tasting gluten free pizza ???? No good it only comes in small for just under $14!