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Reviews for Pollo Regio in Grand Prairie, TX

Aj 1 year ago
5

The customer service by the cashier Carlos was great. I had no problem receiving my order I was in and out the store with... nothing wrong with my order nor with him. He is a respectful young man Read more

Sam Ward 1 year ago
5

Service was FAST and very friendly and the Chicken, Rice and Beans were PHENOMENAL! And the salsa bar is absolutely AMAZING! I... wish I had known about this place a long time ago. If you haven't been there, go immediately! Read more

David Grice 1 year ago
5

Food was outstanding!! Two of us split the #1. More food than we could eat. Consistently great chicken!!

Guadalupe Martinez 1 year ago
5

I truly appreciate the manager of this establishment! She went above and beyond for us. The food was amazing!! Everyone LOVED... it!! THANK YOU SO MUCH!! You have a customer for life!!!?????????? Read more

Tirsa Mendoza 1 year ago
1

I had a real bad experience yesterday Sunday at this place. I walked in and the night manager was very smiley with the guys but... not helping the cashier that was taking care of drive thru and lobby on his own. I waited 25 minutes for my food and at the endI was so disappointed because my food was cold. I think she should do better at customer service in general not only guys. Read more

John Smith 1 year ago
5

A Mexican burger that's worth every penny and the most underrated item on the menu. The service was on point with Arely, she was... very courteous and inviting. I'll be back ???? Read more

Benito Alvarado 1 year ago
5

We had a good time eating here, they were quick and efficient. They were helpful too. And their fries are good. We really... enjoyed eating here. They were nice too. Great combusted service. Read more

Castillo Verito27 1 year ago
3

Don't ask for chicken after 9PM, because probably they won't have, so make sure you have a second option of food