Reviews for Burger King in Grand Rapids, MI
I don't know who the woman who is overseeing the counter in the mornings/afternoons is (I think a gentleman called her Gloria)... but she is one of the friendliest, competent, hardworking individuals I have met at a fast food place. She was covering thecounter and the windows, having friendly chit chat with an older customer while getting food together, joking about how amazingmy onion rings were, and juggling multiple tasks in the most cool and collected manner. I'm not sure if she's a manager, but sheprobably should be. Definitely an asset. More generally, the food came quickly. The place was clean. And the employees there ingeneral seem in good humor. Read more
The guy literally leaned out the pay window and spoke to me for almost 5 min about how he hated his job. He said " not working!... But this job "! Then the lady smiled so Brite as she handed me the coldest nastiest food I have ever received anywhere! I triedyou guys 3 times now! Sorry your the worst in town!! By far! Please let that man go;( for his own mind Read more
Consistently slow, never warm or fresh tasting, for some reason all of the lights and drive thru menu lights were off. Food... tasted like it?s been dried out under a heat lamp for hours. Only reason two stars is the blonde drive through woman was hot. Read more
The last couple months the service has been fantastic here! Not a thing missing from orders, and great attitudes. Such a relief... since we are missing the Northland Burger King. Read more
Asked what was on the 2 for 6 at 7:20pm and was told back in sparky tone, "Just read the sign". It was not on the sign; it was... on the promotion bored leading up where to order. I've worked fast food for 6 years, and this place is unbelievablyunprofessional, and it wasn't even peak hours (no rush). Read more
I was in there on Tuesday June 21at 755 pm. My wife and I have been customers there for a very long time. An employee was taking... a smoke break and I asked him if the inside was open? He replied for now but said he has to send someone home so it will beclosing soon. I asked him if my wife and I can still order inside and eat inside, he said sure. I?m partly handicapped with abad back. Within a minute and a half we were at the door and they were locked. He could of at least told me they were locked. Ifyou want to lose loyal customers then hiring people like that . Take a good look at my face because you won?t see it thereanymore Read more
Burger King breakfast is usually good. I am frequently disappointed with the other food. This was lunch. I waited in the... drive through line a very long time behind one car. Eventually they took her order and then mine. Waiting longer is more of anorm now, since it seems difficult to hire workers who will show up to work. The chicken sandwich was warm not hot. The frieswere good. The cashier was friendly. I sometimes regret going to Burger King. This time was slow service and not so greatfood. Read more
Super rude manager working mornings alone claiming to be out of items so she doesn?t have to add them to an order she thought... was finished. Sold french toast sticks to the dude in front of me and told me she was out when I asked to add 3 to my orderafter she had presumptuously closed it. She didn?t even ask if I wanted anything else. Then gave a sarcastic ?have a nice day.?Also the menu is pathetic and blurry. Read more