Reviews for Jimmy John's in Grand Rapids, MI
Jimmy John's is great and so fast, but for some reason the unsweetened iced tea at THIS particular location leaves a lot to be... desired. It tastes like the tea making machine hasn't been cleaned in years or something. Just not good at all. I had to dumpmine earlier today. And it's only at this location too! Steer away from the unsweetened iced tea! Read more
I was SO disappointed in the Turkey Tom sandwich. It was delivered promptly and with a friendly delivery person, however, the... turkey itself was very skimpy. In most places on the large sub bun, there were 2 thin layers of turkey, and in a few smallspots, one thin layer. I felt like I was eating all bread. Read more
Forgot my peppers for my spicy Italian. Its not just them: every jimmy johns location seems to do this. I'm really not a fan of... being that person who tears open their pickup order to check their sandwich just to complain shortly thereafter, but at thispoint I've lost faith in JJ's Read more
I'm always amazed at how fast they manage to make my sandwich; most of the time, it's ready by the time I'm done paying. Always... fresh and delicious! Dining room and restroom are always spotless. Very kind and courteous employees who will do everything intheir power to make sure you leave with a smile on your face. Read more
I love Jimmy Johns, by far one of my favorite quick lunch stops. This location however, is not my favorite. The bread they serve... always is hard and tastes like it?s from their day old bin. They generally are quite quick when you go through the driverthrough and are friendly I just hope they figure out how to make the bread like every other Jimmy John locations. Read more
Wow! My husband and I ordered delivery and it came so fast! I had the Zesty garden turkey club on the sliced wheat and it was so... good! Seriously, that sandwich could have easily been something you?d find on like a bistro or cafe menu. Great experience! Read more
When they say freaky fast, it's no lie. I'm always amazed that my food is ready almost before I finish paying and get to the... other end of the counter. If you've ever been to a Jimmy's John's before, then this place is exactly what you expect. Read more
Horrible experience at this location. I ordered a Club Lulu as an unwich through the drive thru. I ate half the sub before... realizing they had added multiple slices of cheese. I have a severe dairy allergy amongst others and was severely sick fromtheir carelessness and failure to make the sandwich the right way. This sandwich doesn?t even come with cheese on it. I calledthe store later that day and asked to speak to a manager. The girl who answered, Kaylee, wouldn?t confirm if she was a managerand had a major attitude when speaking with me. Kaylee said I could get a credit for the next time and for obvious reasons, Isaid I wouldn?t be back and asked for refund for that day. Kaylee said she would refund me my order total; it?s been almost twoweeks and I was never credited for it. Someone who is SO careless about mistakes such as this one should not be working in foodservice. If you have any dietary restrictions, I highly advise you don?t risk your health or waste money at this location asthey simply do not care. Read more