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Reviews for Little Caesars Pizza in Grand Rapids, MI

Jen 1 year ago
2

The restaurant was dirty, trash on the floor in front and who knows what exactly it was on the floor visible from the counter. I... ordered my pizza, was told it'd be 15 minutes. It turned out to be closer to 35 because they had to remake it because they gaveMY order to someone else who was upset with them. We got home and proceeded to eat(or at least we tried), the pizza was doughyin the middle,burned on the crust and it definitely wasn't wearing All the fixings I had ordered. My Crazy bread was just plainMOSTLY cooked dough, with NOT A DROP OF PARMESAN CHEESE on them. Very disappointed. The entire Crew looked absolutely lostrunning around here and there and not getting anything done. Update:::: The pizza was good today but the service Yet Again lefta lot to be desired. Was supposed to pick up the pizza from the Portal, but it wasn't there. I had to wait over 20 minutesbefore I was finally acknowledged. Then I was told that I never even ordered a pizza. I obviously still had my portalinstructions and number, Yet I was called a Liar by 3 of the Employees. The other customers in the restaurant were having thesame bad luck as I was having. After Reordering my original order, I was told I had to pay for it. UM, NO!! Already paid for thefirst one and had Proof. They kept going on about Deadbeat people trying to get something for Free. I WILL NOT be going hereever again. Shame on you Little Caesars.???? Read more

Kevin O'Neill-Boehm 1 year ago
5

Service was great, very busy at time of order, but staff maintained well and got it all right!

Phyllis Boynton 1 year ago
5

Everyone was great there. Even,In a very busy time,No attitude. Just professional and kind. Truly I really appreciate that. ... The gentleman we had,He deserves a raise. He was really good at his job. It's very much appreciated. The price for crazybread and a plain cheese pizza was under $12 dollars. Seriously,No complaints from me. We will be back,In the future. Thanksagain. Read more

Daniel Foster 1 year ago
2

Hours posted online and on the building were wrong. Supposed to close at 9; we showed up at 8:05 and they had the doors locked... and waved us away. Read more

Daily Planet 1 year ago
2

My to go place, but it's going down hill since. No one answer the phone, close when ever they want. The last pizza look like... someone cannot make pizza dough. Need to train the staff better. Read more

john Y 1 year ago
1

Very poor service. We ordered 1supreme and cheese bread, been here over a half hour so far

Megan Ward 1 year ago
2

First and foremost it's not that great because it's Little Caesers. But they seem to just close whenever they want. I went... tonight and the hours on the building and online said open until 9pm. It was 8pm. I went inside and waited in line for aboutfive minutes. Then some guy yelled from the back "If you haven't ordered already we aren't taking any orders." It just annoyedme. Read more

Emma Green 2 years ago
3

I am indifferent about this location. It?s pretty typical for a chain pizza shop so I should have expected it, our order was... wrong and then was wrong a second time after we went back to exchange our incorrect item. Nothing crazy to note and eventuallythey got the order right. They are very quick here which is a bonus. Read more