Reviews for McDonald's in Grand Rapids, MI
Second time I?ve waited over 20+ minutes in the drive through. Updated: Closed at 11:10 on 9/4/22 due to being short staffed. I... found this out while pulling up at the drive through with 4 employees out on a cigarette break. All I was hoping for were 2simple milkshakes. My business will be brought elsewhere Read more
They don't listen and food is cold and my sandwich was not made correctly! Very disappointing after getting out of work at... 8:00am Read more
Horrible to people who are less fortunate. No decency for human life. I'll never go here again. I gave the man money to help... him. He was old, he had a walker and he was in need. The manager yelled and ran him off, threatened to call the cops allbecause he took his money across the street where it would go further. Read more
Took twenty minutes to event speak with someone at the drive thru window and the only response I got was a large women flicking... me off and after I confronted the manager with the long red hair she ignored me as well. Super sad to get service at such alarge chain. I drove away without my food in fear of what they may do to it. Read more
Place is ridiculous, been sitting in their drive through for 20 minutes now. Still haven't even paid, watched 4 cars drive off... already. Come on corporate, fire the whole crew and start over. Read more
Every time I want food from this particular establishment I always have issues with my order. If I order something through the... app and arrive to pick it up in the designated spot , and I get my order and half of it is wrong or not there?????????????????????????????????! It?s not that hard to read and prep and order this is ridiculous and you guys need get trainyour staff to put a little more attention towards detail?s instead of speed!! This has happened to me more than once and now Ihave decided to go else where due to lack of concern and attitude. Also, when I ask for my food to be special and you give mewhat you want (sloppy)in any manner on how it is prepared then you just don?t care, this is sad because you guys have way tomuch business to be doing this to your customers. Read more
The night manager came out and shoved me down when i had my service dog bc they had the lobby locked 3hrs early. I still have to... file a police report but im going to. All these employees need to be fired. The guy is the manager. The last pic is from myphone hotting the ground after i was shoved it took a pic of it happening. They will be arrested for this! I dont know why Ihaven't even received an apology from McDonald's!!! I am going to sue them for this!!!!! Thdy should get no stars...negativestars. Read more
Great customer service for the most part the food is okay for fast food I don't eat it because I don't like it but I love the... atmosphere and the service and I go daily for coffee and my kid occasionally has a Happy Meal The fact that y'all don't havealmond milk blows my mind there's a whole other group of people you could be serving coffee too but you choose not to that'sdisappointing for people with food allergies I had to quit going because of this one allergy Read more