Reviews for Mertens Prime (formerly New Hotel Mertens Brasserie) in Grand Rapids, MI

Place looks great. Has a good feel to it, fancy, impress your date fancy. Food was okay. Waiter still in training but he did... well. Management could of helped him a bit. All in all don’t really think I will be back, not really my personal preference. Read more

First time in, and it is one of my favorite places in Grand Rapids. The food was fantastic, not inexpensive but good value for... money. I definitely recommend the French onion soup. The steak was simple, but done to perfection. I love the cocktails on themenu. Service was just a little off, they were slow to clear the used dishes, and too quick with the second course, we werestill busy on our soup when the steaks came out. The dining room has a raw/unfinished/old time vibe which almost makes itcharming, but feels a little dingy instead. For me the food and the value are what count and I will definitely go back. Read more

We went out to celebrate a promotion so we only went for drinks at the rooftop bar. The atmosphere was everything you could want... and had a great view of the sunset over the city. Drink selection was minimal but the quality was great. Very cute decor and isset up to not be overly crowded. You could still be in your own little space with out bumping shoulders. Also loved that staffdidn't try to rush you out the door so they could do tables. We were able to enjoy a beautiful sunset And a few drinks with outfeeling harassed to leave or purchase food. Definitely a must do while your in the city!! Read more

Got drinks and a small snack at the rooftop bar. It was a nice ambiance. Nice views. I loved it. A bit pricey but worth it. We... shared the pork belly. Couldn't go wrong. The only bad thing I could say was the hostess wasn't very nice. Read more

Wow, this place is still great! We visited awhile back when it was still called New Hotel Mertens. It hasn't lost any of the... charm that made it great. The building and ambiance is a delight, and the service is what you'd expect for an upscale meal. Bothour dishes were fantastic, and the Duck à l'orange is one of the best we've had anywhere. We also took a visit to the rooftopbar, which couldn't have been more perfect. Absolutely great all around, thanks to Mertens for making this a special day. Read more

Downstairs, I was greeted professionaly and politely. Leslie and Sarah were great. I ordered soup: Caoune(alligator snapping... turtle w/poached egg) and Salad Aux Bacon Lardons. The service and food were spot on, I couldn't have asked for or done better.I decided to try the rooftop experience and ordered the White Wine Roasted Chicken. I informed my server what I wanted to eat,he took my order but did not return to ask if I wanted anything to drink. Another server delivered my food and he asked if Iwanted something to drink. I asked for a cognac. I also explained my disappointment with the previous servers lack of regard forchecking on me and not asking what I wanted to drink (server 101 basics) I'm leaving 4 stars as opposed to 3 becuase my cognacwas comped and my service at the bar was exemplary. The manager there knows the business and how to make things right. Overallworth my time. Would be a great place to take a date but I was riding solo at the time. (Side note, I lost my menu becuase ofthe wind) Read more

We had a wonderful dinner. We started with the Dijon poutine, and then I had the Ratatouille stuffed pepper, and my husband had... the turtle soup and beet salad. For dessert, we ended with cherries jubilee, with a lovely table side presentation, and 3 ozcheese plate. Read more

4 of us are here for the first time. Front or house and waiter were amazing! So nice. Service was great. Bartender didn’t... greet us until 10 min and the steaks were over cooked. 4 stars is good considering they had a new grill guy. Salmon wasamazing, Filet Medallions were in point! We will be back! Read more