Reviews for Starbucks in Grand Rapids, MI
Easy in & out, great service, always clean - still my regular go-to Starbucks, a couple of the barista's sort of recognize me... which is fun since I'm there almost daily ???? Read more
(10/18/22)Today I went to the starbucks inside family fare at around 12:50 on and a woman was taking my order, I?ve never left... in such shock, I have never been treaded like this. When you ask for a large cup with water you get a dirty look, when you askto change 5 dollars to (5) 1 dollar bills to give a tip I got screamed at. Teach your workers to learn how to control themselvesaround customers. Everyone has bad days but it doesn?t mean you need to take it out on anyone. Read more
Wonderful new mocha chip frozen drink! It was delicious and the service was outstanding
My first time at this location was a good experience. The barista was pleasant, fast, and considerate. He seemed to go out of... his way to help out the man in front of my in line as well, I noticed. The man had made some special request, I believe abouteither transporting his drinks or some sort of extra thing he wanted and the barista was very accommodating. I appreciated thathe offered me a straw even though my cup had a lid that didn't require a straw, because I think he noticed my lipstick and wasbeing considerate (whether that was true or not I will still give him credit for it since it helped me out). Read more
Frap was amazing but the service left quite a bit to be desired. The Barista made a point to publicly shame me for making a... mistake while ordering and having to correct myself. Continued to snap at me even after I apologized more profusely than anyoneshould ever have to. To top everything off, the Barista making the drinks was super slow and moody. Read more
There's this barista there named Kris (I'm not sure of the spelling) and she sets the bar, nobody makes the beverages as good as... she does. I've gone to other locations and was disappointed because I expect the drink to taste like hers. She's so thoughtfuland remembers your preferences. She goes above and beyond and is the sole reason I only go to this location. Read more
I feel like every time I come to this location they only have one employee working, despite the fact that it is often steadily... busy. Today the one employee was a very sweet man who unfortunately did not get an adequate amount of training before being lefton his own. He had to ask us how our drinks were made and had to remake them after using the wrong kind of milk. If I weremanaging this location I would put much more time and energy into training my employees and making sure that I had adequatestaff to meet demand. Read more
I don't go to Starbucks because they are unfair to police