Reviews for Subway in Grand Rapids, MI
Had the sweet chicken teriyaki sub. Bread was dry and over-toasted. They've changed the makeup of the sandwich chicken, and it... certainly is not as good as it used to be. Read more
Excellent customer service from the young man Samson. He went above and beyond to provide us with exceptional service. He took... his time and made sure each sub was made 2 our liking. Read more
Felt bad for the manager for having to deal with the employees who don't listen. Corporate should probably work on training... people. Manager did a good job not freaking out on them tho. 5 stars for her. Read more
I didn't want to go here, I just told my mom their bread literally contains some of the same ingredients as a yoga mat, but I... was still sent there to pick up food. After today I will never go back there and have told others to avoid this gas stationsubway! Staff members were not wearing masks properly, service was ridiculously slow and the employee named 'Promise' should befired.. She had an awful attitude and made my dad the sloppiest sandwich! They were too lazy to change their gloves aftergetting condiments all over them so mayo and mustard were all over the wrapping paper and ingredients weren't evenlydistributed, just lumped in the middle. Worst subway ever for every reason possible! Read more
Service and quality of food was good. Place was clean and kept well. Currently seems to be quite a few new employees so there... were some flow hiccups and people are still learning. Steak and cheese was good though. Service should get better when they havemore experience I would expect. Read more
I'm not understanding the reviews....this one is horrible. First off...changing gloves between meats n veg shouldn't need to be... addressed If i want onions the only thing i should have on it is just that...onions and one of every veg in the cooler...alsosince when while emptying a bin of spinach into another is it acceptable to push with the bottom of the empty bin into the fullin order to pack more into it. Never again Read more
I work nearby, I always eat at this subway location and my experience has been great. Staff are excellent and always are greeted... with a hello or welcome. The sandwiches are neatly prepared and always fresh. It's a nice change to leave a restaurant notsmelling like grease but instead smelling like fresh bread. Place is always clean and I feel good about eating here. Gloves arealways worn while preparing the sandwiches. That is my reasons for ONLY eating at this location...And I mean only! Good job! Read more
Was told to wait in-line if i wanted my pick up that I ordered 45 minutes in advance?