Reviews for Subway in Grand Rapids, MI
Only one guy was working tonight about an hour before they closed, and it was pretty busy. He did a fabulous job being patient... and polite to each customer! I bought a great sub, and he got a good tip from me. Wish I had caught his name, because he is agreat worker (especially for being a little understaffed) and deserves recognition!! Read more
I order the same thing all the time, a veggie delite, it equates to roughly $8. I usually use this location but not anymore.... They were so stingy, the guy literally tried the give me 5 individual olives spaced out like tomatoes on a footlong!!! Hardlyany lettuce, or any veggies really other then the tomatoes. I?ll find a different location who isn?t trying to scam me byturning a larger profit. Read more
I walked in and then they let people behind me go ahead of me. The workers didnt care. Terrible service. The workers didnt have... any idea what they were doing. Read more
This owner does not know how to take care their guests or run the restaurant business. I ordered two exact same subs I asked... them if they could put one of the sub vegetables and dressing on side instead wrapped up. The owner said if I want thevegetables on side it has to be charged as a separate salad. For real ?????? Read more
Horrible customer service. The young ladies working were rude and short. Tried to pay using one of THE SUBWAY GIFTCARDS which... were not able to be taken. When i asked who the manager was all i was given was rambling responses . Then I asked who the ownerwas and was given a whisper response. This isn't the kind of service I've ever seen at a subway. Read more
Friendly employees but otherwise by the numbers Subway. Service is quick and there isn't usually a line. Parking is pretty... compact as a lot of businesses share the lot. Read more
I order a steak and cheese online it tastes great! They had a system bug so it wasn?t ready when I got there but the staff were... so nice and gave me a drink for free for the inconvenience which was extremely sweet. Would recommend put a smile on my face tosee a business care so much about ?just another customer?. Read more
I work less than a mile away from this location so I'm in fault often to get lunch. I'm not sure if there has been a management... change or ownership change, but whatever it is, this location has greatly improved in the last few weeks. The store is alwaysclean, food looks really fresh and the employees couldn't be more friendly and hospitable. Read more