Reviews for Sundance Grill & Bar in Grand Rapids, MI
We ate at the 28th st. Location. Food was great but they must be short staffed. It took forever to get coffee. After getting the... first serving of coffee, we struggled to get help for refills. It was also slow to take our order and deliver it. The waitstaffwas nice and did their best. I thought, perhaps, the problem was in the kitchen but the bar was backed up too. We had twoseparate couples seated across from us. The first received their food shortly after we were sat but their food was cold. Thesecond waited nearly 30 minutes, If not longer, before they got their food. Staff continually walked by them as they attemptedto ask for assistance with checking on their food. This was the overall experience and made it difficult to enjoy a meal outwith parents. Read more
Disappointed. Looked at the menu online, ordered the "stacked nachos" over the phone to go. Brought my food back to work after... picking it up to find the nachos I received did NOT match the description of the order they gave me. I looked at my receipt andthe description was listed as "tin can nachos" so I called to complain about the order. I was told that was the replacement ofthe stacked nachos that they do not serve anymore. I would think if someone calls to order something specific and its changed..that the employees should be informing guests of changes of menu items ESPECIALLY if its a to go order. This was my first timeordering from this restaurant and probably the last. The nachos where BASIC for $16, not to mention it was mostly soggy chips.10-15 min ETA pick up time and showed up 15 to be safe.. it shouldn't be THAT soggy with that quick of a pick up time. only goodthing to say was the nice hostess girl who first helped me, she was great.. but the second girl that actually took care of thetransaction didn't say a word to me. I still tipped 20% but man, I'm just very disappointed in all of the "experience" of thisplace. Read more
We had a group of 12, and several of us were a little extra with our requests - Ryan handled every situation with kindness and... grace, he really went above and beyond! The food was delicious and we got it in good time, which was especially impressiveconsidering how busy they were and that we had a large group. Thanks again Ryan for making our time there such a pleasantexperience! Read more
This place is always on point. Great food and great service! You can basically pick anything blind folded and know whatever... you get will be awesome! Read more
Samantha was very patient with us when we didn?t know what we wanted to order. Samantha also told us about the happy hour... specials and you best believe we got the egg rolls which were on special. I had my coat off but It was kind of cold so I put mycoat back on. There was some sort of sweet sauce in the bacon Avacado omelette that I wasn?t totally into, would recommend thesauces on the side. Very chill place and you can?t go wrong with the happy hour specials. Samantha mentioned to us out oftowners cool places to go to and visit and that was super helpful and awesome of her to do. Also awesome that we can get onletters at 4:15pm!! Read more
Stopped in because I was staying close by and I?m glad I did. The tacos were great ! Samantha was my server and she really took... care of me! I?ll definitely be back whenever I?m in town ?? Read more
Food was really good, mimosa was kind of strong but still good. My bf got the bacon and chorizo tacos and I got the hatch Chile... pork skillet. I really recommend Read more
Love, love love! This was our first time at this location, but it was no disappointment. Same great service, food, and... atmosphere. Mimosas were on point, per usual. And the food was fresh, delicious, and fulfilling. We will be back, to anylocation. Recommend for breakfast and/or brunch in particular. Read more