Reviews for Tropical Smoothie Cafe in Grand Rapids, MI

Very nice place, the smoothies are delicious! The strawberry limeade I think it's called is my favorite one, they also have a... mango drink that is really good as well. Honestly I'm not the biggest fan of the food but there a smoothie place not a foodplace so can't really blame them for that, it's not bad just not my 1st choice, will go all the time just to grab an amazingsmoothie though! They also have lots of different stuff to add in for workouts and that sort of thing Read more

I?m not one to leave reviews places but this location sucks. I always ask for a Turkey Bacon Lettuce sandwich with no bacon,... extra tomato and lettuce. I think i?ve gotten the order correct one time from this location. Any other location has no problemdoing this I don?t know why it?s so hard for this staff. The sandwich will either come with like no lettuce or tomato, a hugeamount of turkey, sometimes there has been meat on it that doesn?t even come with it originally? Sometimes the bacon is on it, Idon?t eat pork so if they?re bacon I can?t eat any of it. It?s not a complicated order. I?ve called before to ask for refundsand they never give me one, even if I go in the store one time a girl just let me take a free cookie and remade the sandwhich.Idk why this location just sucks so much because I don?t have issues anywhere else. Read more

How is this a grilled cheese? Already paying for super overpriced food and I order a GRILLED cheese. And got this sandwich that... literally did not touch a grill for even a second. The girl at the drive through was also awful and was too high to understandanything I said and had to have me repeat myself 12 times for each item. Read more

The drivethru curbs will not allow trucks or maybe even full size SUVs to make it thru without scratching your rims. Whoever put... those curbs in had zero knowledge of drivethrus or vehicle sizes. Its a serious hazard and hopefully they will remove them orput up a sign that says large vehicles wont fit. Read more

I come here almost everyday for lunch, and Miranda is hands down one of the best people ever! So helpful and makes the best... smoothies ever! I highly recommend this place!!!!! Read more

Never had a problem with this location before, but today was different. We walked into the store and were the only patrons... inside. We waited several minutes at the counter with not one employee acknowledging us. All three girls seemed fixated on theone drive thru order on the screen. Finally we asked where we had to go to order, and one of the girls did take our order. Whilewe were waiting for our food, someone else came into the store and also waited several moments without acknowledgement beforehis order was taken. Also, our smoothies were blended too thickly. The employees seemed aware of this, one even saying to hercoworker, ?this is too thick? while it was being poured into the cups. Not wanting to cause any more issues, we decided to letit go and just let the smoothies melt for awhile until they were drinkable. Read more

Tried using the app to place a carry-out order but unfortunately it didn't go through but the awesome manager not only whipped... my smoothie out super fast, but she also honored my free smoothie coupon! Thank you again, this location and staff are alwaystop notch! Read more

This is the second time an order showed up missing smoothies, this time all of them. One item was ordered without tomato or... lettuce, arrived with both. The turkey club was inedible, hardly any meat and the vegetables looked disgusting. They didn?t putpeanut butter in a peanut butter sandwich, but it did have lettuce. Nobody in my family got all of what they ordered. Literallyevery single item the store prepared was the worst quality I?ve ever been served from any restaurant, ever. The chips were theone single item that arrived correctly. Read more