Reviews for Wendy's in Grande Prairie, AB
New staff member was overwhelmed with Sunday lunch rush. Other staff was rude to her after she was asking for help. 3 people... standing around not helping customers and berating the new staff member to move faster and do more. Ice machine broken, watchedstaff touch ice with bare hands to fill broken machine. Will not be back. Read more
Its only cause of convenience of how close it is to our place. But its come as a joke on how many times they forget at least 1... thing from our order. And have to drive back constantly to retrieve our order. Its constant. Read more
Their morning hours for their indoor dinner are terrible. They open it at 10 , but won't let you get the breakfast specials... after 10:30 so I have not had a chance to try it yet. I hate drive-through's. The service tends to be a bit slow but it isworth it for burgers. Read more
It is near a very busy shopping center and traffic is usually hectic but once you're inside the restaurant it is clean and new... with lots of light. Employees are always working hard bit never hesitate to smile and greet all customers. They are very fastwith orders as well. Read more
The staff is friendly and helpful. I was quite tired after a super early work day. An item was forgotten in the drive through. I... must have missed it when they read it back to me from my being tired, and they were very friendly about it. I appreciated theway they helped me on that when I walked back in for it. Thank you to the ladies from last night for taking care of me when Iwas overtired and just needed to go home, lol.???? On a side note, everything appeared clean when I went inside, there was ayoung lady servicing the lobby. The food was good also. They were kind to me and offered to lettuce wrap my burger when Irequested one without bread while in the drive through. My teenagers were happy with their Wendy's treat, as we do not eat fastfood very often. Thank you for your good customer service ladies. ?? Read more
Ordered the Spicy Chicken Sandwich with Cheese and no tomato extra mayo (it also comes with lettuce), and got Spicy Chicken with... just mayo. So I drove back to return the wrong sandwich and to get a new one. Instead, the manager questioned me and said I didnot pay for my cheese and was showing me the receipt. Not my fault the person taking the order made a mistake, and also I canpay for the cheese. Not a big deal. So the manager opened the sandwich I returned and was shaking her head and saying ?She?sreturning it but she already bit it?. I would definitely not be coming here for awhile. The manager seems to be mad at theworld. Way to make your customers feel awkward and bad. The one in this picture is the corrected sandwich. Thanks for thelettuce. Read more
Salads usually pretty decent, crisp and cool. Fries are always soft and warm though, honestly not the best the wendys here, the... west side location has fresher hotter burgers and the buns aren?t as dry. Cheers! Read more
One of the worst fast food experiences I have ever had. The person at the drive thru was arguing with me over mayonnaise being... on the hamburger and when I showed it to them they then proceeded to argue with me that mayo couldn?t be on the hamburgerbecause they don?t put it there. I won?t be back to this establishment, and I chalk it up To the old Grande Prairie I don?tgive a fudge attitude that seems to plague this city and has for many years. Read more