Reviews for Herb & Fire Pizzeria - Grandville in Grandville, MI

TERRIBLE. Very poor customer service. Our order was supposed to be ready for takeout at 6:20p. We arrived at 6:18p, and my... husband checked in on our order with the check-out staff which stated our order was in the oven and they would call out ourorder shortly. Proceeded to wait a full half hour before checking in again with the staff on our order, at which point theyhanded us an order that had been sitting on the line ready since before we walked in the door. Our pizzas were completely cold.I went back in to return the pizzas and ask for a refund, at which point the assumed manager stepped in and instead ofapologizing for the bad experience stated ?that order was supposed to be picked up a half hour ago?. I said ?I know that, I?vebeen waiting here a half hour?. She then said ?did you check in with the check out staff? to which I stated ?yes my husbanddid?, and was then issued a refund without apology. Such a bad experience, no one wants to wait a half hour for cold pizza. Wewill absolutely not be returning to this establishment. So disappointing. Read more

Great place we live the fire pizza and the gluten and dairy free options. Beautiful patio in the water.

I got the #9 on the menu it was delicious, during the lunch rush took about 20 minutes to get my food not a bad wait. The... unmarked lemonade was amazing I do believe it was strawberry basil possibly. I throughly enjoyed my visit. The staff wasfriendly and working very hard! Definitely a good lunch spot and I can see bringing the family here and having a great meal Read more

Usually we love it here, but today our pizza was thin and burnt and this cheese bread (usually our favorite) is extremely thin... and extremely greasy. Maybe a new crust or recipe, but it was difficult to hold and eat. Read more

I don't expect much when I order a salad from a restaurant to go, but let me tell you this is the best salad I've ever had. It... was on point. Even saved half for the next day and it was still delicious. My husband got a pizza and cheesy bread that he atemost of too so I'm assuming that was good too ???? Read more

A quick stop with the wife while running errands. I ordered the Campagnola and it was amazing! Sub spinach for basil and added... black olives. Truly a great dish with lots of flavor. The staff was polite and helpful. Would recommend. Read more

Fantastic Pizza! We loved the create your own, because they had any topping you could imagine. From Grilled broccolie to blue... cheese, they had 40+ toppings. Another bonus is you get unlimited toppings when buying the pizza, and don?t have to pay for eachindividual topping. They have craft drinks, and craft lemonade. The interior is decorated nice, and the outdoor seating iscomfortable. Defiantly recommend this pizza place. Read more

I tried them for the first time this weekend. Delicious gluten-free and regular pizzas! It?s hard to find tasty gluten-free... food, especially pizza. Theirs is amazing! The list for topping choices are unique and extensive. I highly recommend eatinghere. Do note that the pizza doesn?t feed a ton of people! Friends of ours say they get one for each person in their family, wewere full on splitting the pizza between two adults. Read more