Reviews for Dairy Queen Grill & Chill in Granite City, IL
The lady working the window this afternoon around two was very polite and accurate with my order. Every time I come through and... she's working I don't worry about incorrect food. More people in the service industry should emulate her job performance. Thechicken strip basket was also amazing as always! Read more
Small Sundaes keep getting smaller and smaller. And Now they charge for pup cups??? If I had wanted a kids size ice cream I... would have ordered it, but I just want a dollop. It's getting harder to share with a German shepherd. Chicken stripes, gravy,and fries were hot and fresh this trip. The small portions knocked off a couple stars Read more
I was highly disappointed. They don't have chocolate sprinkles anymore. They didn't have bananas for my daughter's banana split... that she wanted. That wasn't the Dairy Queen that I've always loved. It wasn't a satisfying dessert at all!!! Read more
Don?t order a cake online. Ordered one several days ahead and came to pick it up. Was not there. They told me a manager and... assistant manager had not been in a few days so they had no clue about online orders. The kids working will still able to sellme a cake but it was a little nerving that they technically weren?t ready or communication hadn?t been made to employees. Read more
We really liked the new Oreo dirt cake blizzard so I went through tonight and I bought 3 large blizzards (total of $25... dollars). Not a single gummy worm!! and no fudge! ???? If the ingredients are not available I think it is important forthe employee to let the customer know that! Feeling a little jipped... maybe it was just forgotten but None the less for theamount I expect everything to be included Read more
I went this past Tuesday night, and overall the food was great. The two girls that were working were nice and polite. The only... issue was that they were too busy telling each other stories to make my food or get my drinks. One fo them held my drink cupfor a couple of minutes, while having a conversation before getting my drink. When I saw that my order was ready and the foodwas bagged up, they held onto it once again, until they finished their conversation. Overall, great food and very polite. Buttime management could be a bit better. Read more
I am getting sick and tired of paying $1.25 for extra gravy and the containers are constantly a quarter to half full. If this is... what you?re going to do from now on, make the extra gravy free. Both of these cups equal one cup. This happens a lot. I let itgo the first couple times but now, nope I?m done. Read more
With their exorbitant prices you wouldn't think they'd need to screw you on the drink size. When you buy a soda fully expect the... cup to be jam full of ice and still only 2/3rd full of soda. 7/10 food Edit: Went back 3 days later and they are now givingdrinks that are actually filled. Thank you for listening to feedback. Read more