Reviews for Wendy's in Granite Falls, NC
The order was correct. It was a bit cold, in my opinion. Service was great and I used the drive thru.
Stopped 3 morning in a row after time to open and was told it would be 20 more minutes. This is only Wendy's I know that has all... lights on well after 630 am but not ready to take orders. Read more
I was disappointed with my grilled chicken sandwich. The piece of chicken that was on my sandwich was horrible, it was like... eating a piece of gristle. I paid 9.00 dollars for this horrible meal. It will be a long time before I go back to the Wendy's on321 near walmart. Read more
Tried new pretzel bacon pub chicken sandwich, was very good. Store was clean, they are very short handed but the lady who... helped me was polite helpful, and patient as was having problems with app Will definitely be back been going to this locationfor a long time was always exceptional before covid . Read more
We ordered food for 5 people, in the drive thru, during a down pour. We got our order & it was exactly right, down to how many... bbq & honey mustard sauces we wanted. I was impressed ??????? Getting what you ordered is rare these days. Read more
I made a mobile order about a week prior, and accidentally sent it to the wrong location. Yesterday, which would have been a... week after the order was placed, I came to this location to see if the order was still there. The mistake was my own, but to tryto correct it was taking more than 25 minutes waiting on the phone with customer service for the Wendy's app. I brought thiswhole scenario to the attention of Donna and then Jayson. They remade the order and on top of that gave me a free strawberryfrosty, which was heaven on a hot day! I've had some not so gracious encounters when it comes to customer service. This one wasabove and beyond and made my day so I wanted to share my experience. The discrepancy was with the app and that's where I wasfrustrated. I felt like I was transferred to another hold melody. It was the store that picked up the slack and showed they justwant to feed the customer. Read more
i stopped by for a coffee & saw their $1 Sausage Egg & Cheese Breakfast Biscuit advertised on a window poster OK - thats in the... breakfast budget 3-7-2022 830a ULTRA FRIENDLY ULTRA PROFICIENT Drive Thru Staff Grrrreat Biscuit GRRRREAT COFFEE THANK YOUWENDY'S CREW (i'll be back) Read more
The food was great. They're right with their commercials. The fries are now very good.