Reviews for Firehouse Subs Oneida Center in Green Bay, WI
We just needed to grab food after a long day and the employee was visibly annoyed that we had the audacity to come into the... store 25 minutes before it closed. He walked up to the counter and said nothing and scoffed when I asked how he was doing. Weordered 3 subs, all to go, and he was so rude that my girlfriend waited in the car because it was so uncomfortable. The absoluteworst experience I've ever had, anywhere. Read more
Wasn?t greeted, had to ask cashier how it was going and he didn?t say all but two words, I ordered a sub after two people and I... got mine first. My brother had to wait 45 minutes for his sandwhich no one got food in the order they should have, one guy saidhe waited an hour for his sandwhich and they rudely told him 3 times they aren?t making it. Family walked in and they said itwas a 45 minute wait?.. I?m not saying the job is bad but 45 minutes for some Sammie?s and no one gets the food in order. Maybenext time service will be better. Read more
I?ve visited this location a few times and while I want to say the service is amazing, that?d be a lie. The first time I... visited, I was not acknowledged (I know it?s part of their culture to say ?welcome to firehouse? when you walk in the door). Nota huge deal; however, the last time I visited they were working on a large order so the wait was about 10-15 minutes. There were2 employees kind of just standing around while 1 struggled to get all of the sandwiches made. When I got home with my food Idiscovered it was incorrect. The sandwich was still good, just not what I had ordered. Read more
Where to start geez!!!! I have never been to a firehouse subs before and lets just say i wont be going back the young guy they... had taking the orders walks up doesnt say a word and rests his head on the cups waiting for me to say my order (again first timecustomer) so i dont know specials, prices, meal bundles or anything. So i order a chicken bacon ranch and the guy responds likea horrible voice mail where when they leave their number the say it so fast you barely catch any of it. So i proceed to go withwhat i would hope they have and the total comes to $12.55 as a large. When my name is called i ask where the drink cup is and iminformed i didnt get the meal just the sandwich and that they could ring me up again for just a drink but i said no thanks andleft. For $12.55 i feel a sandwich should come with atleast a drink but ill stick to other locations where customer service isavailable the people there barely talked and when they did it was to acknowledge a customers question. No greeting, no thanksfor coming, no nothing. Oh and not to mention they had a pile of trash swept into the center where customers walk just sittingon the floor i wish i had my phone at the time to take a picture. I was there on may 18, 2022 around 6:50pm Read more
I placed an order on line, paid for it, and was told it would be ready by noon. My wife was in the store at noon and the staff... was very rude and told her my order was on the bottom of the list and will not be ready for another 50 minutes! Therestaurant was full but there was no one at the counter ordering. I tried calling and requesting a refund. I was asked ifthis was Neil. I said yes and was told I will need to call back when she was done with her orders. I asked how long and wastold 30 minutes and then was hung up on. With this type of service, you have lost a regular customer. I will update once Ifind out if they will refund my money. Read more
Was unsure of what to think of this place? but tried it for the first time today and I?m really impressed. So much better than... Subway or Cousins. Didn?t have anything special, just the ?Hook & Ladder? but it was perfect. My new favorite sandwich. Chilicould be better? but not complaining. Read more
Great subs, quality breads and ingredients. Service is fun and full of attention to the details. Counter ordered, table... delivered and the place is kept clean. Read more
The brisket sub is my favorite! So many soda flavors available with their Coke machine. I'll take a brownie with my combo.