Reviews for Dairy Queen Grill & Chill in Grimsby, ON

Was referred here by Gravity Contractors. The staff was very helpfull and polite. The new look of the store looks great!!!

Got a triple brownie Ice Cream. It was good and the new owners were really helpful with picking "something good with chocolate"... ???????????? Read more

Closed for renovations. No Miracle Day here today.

staff never answer the phone, poor skip the dishes times ( ordered at 7:45 when they close at 9 and they canceled the order... after we already paid) customer service on the phone is terrible, tried to order today and they seem to be closed completelyeven though it says open online( current time is 6:30) every time we try and order there is a new issue with this place,everything is overpriced especially the small blizzards Read more

Great taste and amazing staff! Best part is they always have cakes available ????????????????Highly recommend this location ????

930pm close however arriving at 905pm and gateway centre rep. was at doors saying nobody allowed inside except for washrooms and... Dairy Queen is also closed - wrong hours posted to google. Also drove here for drive-thru - there is no drive-thru howevergoogle says there is. Read more

Unreliable. Hours are all over the place and not posted correctly. I?ve gone more than once and it was closed when it was... supposed to be open. They don?t pick up the phone. They also confirmed a Skip order then never delivered it so I had to contactthe company for a refund. Honestly, a huge hassle for me and the ice cream isn?t good enough to try to figure out when they?regoing to be open/deliver. Multiple disappointments Read more

The employee was helpful and pleasant but I'm quite annoyed at all the DQ franchises setting whatever prices they want!! At... least for the cakes anyway Read more