Reviews for Domino's Pizza in Grosse Pointe Woods, MI
Got everything right and very quickly too. The staff was super nice as well. :) Highly Recommend.
One thing I always like at dominos is the Alfredo. Today a bit light on the sauce, but still good.
I wanted to be surprised, sadly it was not to happen. From the dough, to the sauce w NO personalty, weak vegetables, cheese w NO... character, Italian sausage may as well have been tofu. A real let down. Unfortunately. Gives me no joy to share this review. Read more
New management got a whole new look on this place. I hated coming here before but now it?s like family they all treat you nice... and make you feel welcome as soon as you open the door. I sure will be back!!!!! New crew rocks!!!!!!!! Read more
Within the last 2 weeks this Dominos has come under new ownership, new management and a entire new staff. When I was there I... could tell these employees took pride in their job and tried to deliver the best service as quickly and friendly as possible. Irefused to order from here in the past because the old staff clearly did not care, but the new staff has restored my faith inthis dominos. Read more
I have ordered online at this location several times. Almost every time when I get there the employees look for my pizza but it... hasn?t even been made yet. The manager name Brittany is always rude & bossy to the employees. They don?t even tell you that theymissed making your order. I only know because I watch them when they start making it while I?m standing there waiting. So thenI go to sit in my vehicle for another 15 minutes or so after ordering almost an hour ago before it?s ready. What?s the point ofordering online if it?s not made until you arrive? But Dominos Commercials promote online ordering. Brittany is incompetent &should not in charge. They deserve -0 stars. I will NEVER go to that location on Mack in Grosse Pointe again! Read more
Second try and the pizza is still not completely done, everything fell off when i picked up a slice. This is the worst Dominos... I've ever ordered from. The first time I've had bad dominos since before they changed up. Like everyone says, the manager sucks. Read more
UPDATE!! the new management (or ownership, I'm not sure) that took over a few months ago has given this place a new lease on... life. It's great. Everything you'd expect from a place, and they meet their customer service promises. Quick delivery andpickup. It's back in the rotation! I should have posted this sooner, but i had to try it a few times! THANK YOU New Management!???? OLD REVIEW (1 STAR, OLD MANAGEMENT) I don't particularly appreciate leaving poor reviews. I've given this domino'slocation at least 15 chances over the last 2.5 years since moving to Michigan. I don't know how this location even has a pizzatracker because their time estimates are never within an hour close to estimating the time. I have been told my pizza is readyfor pickup at least five times when it hasn't even been put in the oven yet. I've sat out front waiting for curbside deliveryfor hours multiple times. And each time they don't look busy. I understand that they could be doing deliveries out the backdoor, but it doesn't help the perception. Getting someone on the phone is hard. At first, I thought the poor service was due tothe pandemic, and maybe it was. Perhaps it still is. But I can't order from here and count on my pizza being ready within 2hours of ordering it. Dominos used to have a delivery guarantee of 30 minutes or free. If that were still the case, this wouldbe the ultimate charity. We've ordered pizza around 5p so we can eat and get the kids down. In the worst cases, we've got ourfood after 8p. I will say they did get our food on time once. But this time, tonight was the last time. I have a collection ofscreenshots of the pizza tracker app because it is depressingly comical. Maybe this place is so popular that their demand isinsane. That's fine. I know nearby Jets doesn't have these issues. I just don't always feel like deep dish. If you're lookingfor a deal as good as the dominos $5.99 deal, look to Gilbert's lodge nearby Harper woods. Monday night, the Read more