Reviews for Dunkin' in Groton, MA
Good for a quick stop
America runs on Dunkin! Love the coffee! Love the sandwiches! At the moment my favorite is the tomato pesto grilled cheese, but... others are good too. Read more
Excellent customer service. However, almost every time that i go here, they do not have any more bagels of any flavor. Also,... when they do have bagels, they charged me separately for the bagel and cream cheese instead of charging me for a bagel withcream cheese as 1 item. This makes the price go from $2 and change to $4 in change. If this happens to you, let them know rightaway so they can refund the difference. Read more
If you want to wait 15 minutes for a coffee this is the place for you they claim to be understaffed with a team of 5 people I... got to dunkins everyday and none other I?ve been too has had more than 5 people and most of the times they don?t even have 5people working and every other one has been faster and more efficient even at this dunkins the quality of food/coffee ishorrible stay away if you can Read more
Switched over from Starbucks and have been extremely annoyed with this location. Will be avoiding this location going... forward. 1. They can?t handle curbside orders. You?ll end up waiting 20 plus minutes for an order when you have kids screamingin the car (and baby). Making me regret ordering. For us moms, if you can?t handle curbside orders. Turn them off instead ofwasting our time. 2. I walked in (ordered 20 mins ahead of time). Order was not ready yet. Literally had one woman working atthe busiest time in the morning on a weekday. She then yells for people to come help her and 5, yes FIVE, employees walk behindthe counters to start doing their job (8:30AM on a weekday). There were 10 people waiting for orders. All in all it took 45mins from the time I ordered to get two coffees. 3. My husband picked up an order today and they were out of bagel twists. Thewoman in charge was extremely rude and said ?we don?t have them? without offering any substitutions. My husband asked if hecould have another item (given we paid in advance) and she said ?JUST THROW IT IN THE BAG?. Without offering to warm it up orask if he wanted anything on it. Starbucks is overpriced, but I never have to deal with lazy employees who hate their job andtake it out on customers. Read more
Walked in 45 mins before they closed and was denied getting anything hit because all the ovens were off ?? Ordered unsweetened... ice tea and was given green tea that she claimed is what I ordered. After back and forth a couple times she finally gave me whatI ordered. No one's running on this Dunkin with that attitude Read more
Liked iced Matcha Latte ???? it was well made, friendly staff, and quick service.
When taking my Dad to his physical therapy sessions nextdoor, I come to this fairly new & modern Dunkin'on a regular basis. This... new Dunkin' has been around for about a year now in Groton, MA, located off of Rte 119 adjacent to Shaw's across the street(Boston Rd), Nashoba Family Medicine, Nashoba Sports & Physical Therapy and Rollstone Bank. This store offers On Tap service,curbside pickup and mobile ordering. This location is fairly busy, with it on a fairly regular basis taking Doordash, Uber Eats& GrubHub orders along with constant mobile orders coming from the Dunkin' app. This Dunks has a very friendly and efficientstaff while often completing orders in a timely fashion with getting your order right the first time. This location has plentyof seating (both inside & outside) and ample parking (even with being located next to 3 other businesses). Read more