Reviews for Dunkin' in Groton, NY
I hate going to this place because there?s an older gentleman that works here that treats the younger workers so horribly. He?s... very aggressive and creates a hostile working environment. Not very kind to customers either. Read more
They haven?t gotten a coffee right in months. I order a caramel macchiato every time and each time it comes different. Usually... with no espresso and a bunch of cream. This is how it came today (I didn?t mix it and it just tastes like a bunch of milk). Mostlikely won?t be coming back Read more
Don't know if I've ever gotten a correct order on the weekend from them. It is worth the extra 10 minute drive into dryden or... Moravia to avoid this location Read more
Waited 15 minutes in line just to get the food. Did have croissants for my order. Only saw 2 people working and one was doing... all of drive thru. 6 card behind me waiting. Read more
Groton NY main street store, Midday. No other customers there but female worker took her sweet time getting to the counter to... take my order. I ordered a boston creme donut & coffee. Donut was half the previous size & stale. Coffee tasted burnt. She justshrugged her shoulders & walked away when I mentioned the issues. Read more
It?s a really good coffee shop, at first some of the new employees didn?t know how to make certain drinks but over time they... learned and mastered it. It?s not as boujie as Starbucks but it?s cheaper than getting a venti for $7 when you can get a largefor $4-5. I recommend the Matcha Latte, Vanilla Bean Coolatta, and Chai Latte if you?re looking for something new and refreshingfor a hot day during the summer. Read more
I've always loved Dunkin but just had to give a 5 star rating to the Groton Dunkin! Staff are great and drinks are always on... point! Had a small issue with food not being hot once and I was a bit apprehensive to address it in fear of some grumbles andattitude but, the staff couldn't have been nicer! They made us fresh HOT sandwiches and told us to take the others home to heatup for later. That was some excellent customer service and much appreciated! Read more
I usually order at 5 am because they don't open at 4:30, and today when I got there the person at the screen where you order... yelled at me for coming too early to grab my drink. Saying "Jesus Christ can you even give us enough time to get the receipt toread the order" when I give 3 or 4 minutes before going. Read more