Reviews for Dunkin' in Guilford, CT
Friendly staff and professional service ??
Good coffee nice service
Very unfriendly and rude service at this location being run by a surly group of teenagers. Yesterday Monday afternoon. The kids... working there exude a great deal of sullen, negative energy. There were at least 4-5 staff behind the counter but no one at theregister. When I called hello a young man took his time coming over without a smile or a greeting, barely looking at oracknowledging me. It seemed as if I was inconveniencing him. As I was ordering he rudely walked away to do something andreturned without explaining or apologizing for walking away while I was talking to him. While I waited for my iced latte, thegirl behind the counter was kicking a drawer closed with her foot and dropping the f-bomb and complaining very loudly that theday would never end. After waiting for more than 5 minutes in an empty shop with no other orders being filled, I called to theyoung man to find out when my latte would be ready. He completely ignored me calling him. Finally he trudged over without a wordor polite inquiry, I asked him where my latte was, and he eventually found it misplaced at the drive-thru window. It?s a shamethat these miscreants are so poorly representing what could be a great Dunkin? location. Drive on to the one with friendliermore courteous service at 1200 Boston Post Rd in Guilford CT. Read more
If you don?t close until 6 then you need to keep your machines running until then. My company doesn?t turn off our phones and... stop helping customers 20 minutes before closing time. Read more
Very well staffed with great service. Ordered two hot chocolates, two donuts, and one grilled cheese with ham btw very delicious... that came within a timely manor. Great environment and great relaxing area with fire place. Read more
Love getting my coffee at this location because it's managed so well. Im in/out in minutes and they've never messed up my... coffee. Read more
I live in an area where there are 4 Dunkin donuts within a 1/2 a mile of each other. It really depends on the time of day and... the people working. I can visit all 4 consecutively, place the same order, but receive 4 different tasting coffees. Don't get mewrong, I still go every day lol I am giving them 5 star because when they do get my coffee correct, it is out of this world.:-) Read more
Why do you guys purposely put the donuts upside down to ruin the whole entire thing ?you have one job put a donut in a bag can... we please atleast get that right smh Read more