Reviews for Jack's in Guntersville, AL
11/12/22. On most of my visits, there?s always something wrong with a drive through order. You?d think out of common sense,... ordering a 4 piece meal would include at least a ?small fry?s? amount of fries + the amount of sauces requested. Half the timethey?re undercooked and/or soggy, Like eating a raw potato. Sorry for this. Sometimes their food?s good though. Read more
The food was ok but the store and the bathroom was nasty! Most every table in the dining room was dirty, standing water on the... floor in the dining room and looked like a milkshake was leaking from the garbage can near the enrance. There was plenty offriendly staff that could've and should've attended to all the messes. Read more
Restaurant was clean and they were busy which is a good sign, but they weren't acknowledging new customers coming in nor taking... anyone's order. I understand they were backed up on orders already, but at least acknowledgement would assure customers theywouldn't have to wait too long. And for customers like me and my friend, who only wanted coffee, they could've made the moneyoff our order and had us out of the way in a couple minutes. Instead, we went down the road to the next Jack's. Read more
Below average at best. I went in for breakfast and got a platter. The hash rounds were horribly salty. Grits were bland.... Just way better options out there. Read more
Went in to skip long line and finally got to the register and I ordered my dad a big Bacon burger and I ordered a steak biscuit... combo and got the 2 cheeseburger combo when specifically loud and clearly I want a steak biscuit combo. Needlessly to say wewon't be going back. Read more
By far the worst location I've been to. I ordered a bacon, egg, & cheese biscuit with the bacon well done and a regular coke.... Got to work and the egg is completely off the biscuit and the bacon is no where even close to being done much less well done.And I received a diet coke instead of a regular coke. 7$ on a breakfast that ended up going straight to the trash. Ridiculous. Read more
We really like this location! We live about an hour away and its worth the drive!It's always very clean the staff are very... nice,they get the orders right the first time and surprisingly fast too! They have bathrooms there and they have always beenclean and well kept! Read more
I honestly wish Google would allow zero star reviews. I come here every Sunday morning and I order the exact same thing. Every... single time I have to get it remade because they will not do anything I ask for the first time. I understand mistakes happenoccasionally but when you get the wrong thing during every visit it gets frustrating and I'm not entirely sure I want to comeback. You guys have got to get your kitchen crew to care about their jobs. It's getting out of hand. This is the worst locationin the county. Read more