Reviews for Charleys Cheesesteaks in Gurnee, IL
GREAT food, always my go-to at the mall.
I ordered the Old School Philly Cheese Fries, it was towards the bottom where I realized there was not enough cheese. When I... went back to the counter the cook /manager got an attitude with me because I asked for more. Then I asked for water and theproceeded to give me some out of the sink. I am highly disappointed and will not be returning. Shameka Read more
The food is good but I don't think 2 sandwiches 2 fries and 2 drinks should cost $31 that's highway robbery. The world shutting... down for a year means everyone suffered not just businesses. Donating 10 cents for every meal is a slap in the face, and anyonewho buys more than $30 worth of food is charged $1 for a cup of courtesy water and $1.50 for the larger cup of courtesy water.This is one of the biggest problems in this country and businesses!!! This is the American dream and capitalism at its best!!! Read more
The older guy that works there is super rude, not sure if he is the manager. I ordered the regular Philly cheesesteak combo 2... days in the row, second day I come back he tries to charge me more. I tell him I want my fries large he says it?s only 1 sizethat comes with the combo, in addition I?m a mall employee and mall employees get 10% discount at food court, he says he worksthere 7 days a week and he doesn?t give discounts when he is on the register. The young lady working yesterday saw me in uniformand automatically gave me the discount. Yesterday I paid $13 and some change today he tried to charge me almost $17 for theexact same meal. I politely declined and walked off. That guy needs to be replaced he has no customer service skills whatsoeverand a staring problem! I love Charlie?s Cheese Steaks some people are just bad for business and as long as he is there I willnever go back! Read more
I eat at this establishment almost everyday and lately not for sure if some staff is having a bad day but definitely being very... rude for no reason. Will not eat here again. You have forever lost my business. Read more
Not the healthiest but definitely good. Got the philly cheese steak with cheese bacon fries and it was great
Food was made fresh to order. Very good!!!!
Strawberry watermelon lemonade my new favorite drink