Reviews for Chicago Woodfire Pizza Co. in Gurnee, IL
Pizza was good but the service was severely lacking i orded a meatlovers add mushrooms and when it came there where no mushrooms... i tried flagging fown the waitresses multiple times but ended up just going to the bar area and talking to the manager to getthe mushroom charge off my bill Read more
Convenient after walking mall. Bartender friendly, attentive and served our drinks with the biggest smile, as well as a... delicious hot pizza right out of the oven. We will be back! Read more
If the walls where you eat look like this then I'm scared to know what the kitchen walls look like ??????? The food was okay.... Wanted Coke or Pepsi but our server Tommy brought a water. Didn't want to bug him because he seemed to be in a bad mood already.The other servers seemed super friendly and attentive and even had to pick up our check because Tommy was busy chatting (hence 3stars instead of 2) I wouldn't recommend unless you really want a salad bar option. Plus the pizza is overpriced at 15.99 if youask me. Read more
First time coming here, I had the chicken burger with fries and it was Good. The fries alone were pretty good. The kids meals... are well portioned too. Read more
Would not recommend. The food was ok, basic bar food/pizza cuisine. It was the service that made it a “will not return” kind... of visit. See below for a more detailed experience. Sure it was a combination of a new hire and a stressed out worker.Nonetheless, was not good. Fish tacos were decent. Went with a party of 3 an hour before they closed. Walked in and was notaddressed by a server. When we asked if they were still open, was responded with “Yes. Just hold on, there is only two of usright now.” She sat us down and our waiter came by. Let him know our meal and drink order. He forgot to bring the three waterswe asked for and I had to go ask him for the waters as he was sitting down across the room. We got cheese curds and thecalamari. Was tasty but obviously was just frozen and reheated. Two of the three meals came with an extra wait on the pizza.Buffalo chicken Mac and cheese was bland. Fish tacos were really good and came packed with good presentation. However, when thepizza arrived, the server accidentally dropped it. He said sorry and then went back to get a new one going. We asked for it tobe in a to-go box because it had already been an hour. The other woman brought the pizza without a to-go box and let us knowthat when you put a pizza on a plate it is bound to fall. This weird excuse for why the pizza fell made the experience worse.Finally got our ticket and was given no discount for this experience. Definitely won’t be back. Read more
I didn't have high expectations because it's a place in the mall but we decided to give it a try. It seemed like there was only... two waitresses for the entire place so service was slow. Our waitress was nice enough but we only saw her once after the maincourses came. We waited for about 40 minutes after ordering for our appetizers and salads and then another 20 at least for food.Definitely don't go here if you are in a rush. Food was okay.. onion rings were good but the pizza they are named after coulduse some work. They only have one wood burning oven which definitely could slow things down. Don't think I will be back here butdon't let me sway you. Good thing was there was a lot of chicken on the salads. Read more
1st time here. Our sever Colleen was really cool, very welcoming and polite, she answered all our questions and made... suggestions. Atmosphere felt like a high end bar and grill, laid back but still a little fancy. We enjoyed the food. Our pickyson loved the pizza and said he'd pick this pizza over all others. Only reason I'm not giving it 5 stars was for the bathroom, it was clean-ish, looked like they cleaned, but yet hadn't dusted in awhile (black tiles on the wall could use a wipe down) andthe ladies room stalls were small, good luck if you need the handicap stall, cause even that seemed small. Overall I wouldhighly recommend their food, very good, we will definitely be back! We ordered a 12" wood fire grilled 4 cheese (with pepperoni)pizza, 2 chicken finger salads (no tomatoes) and the chicken garlic bread. The pizza was awesome, the garlic bread was reallygood, the salads were good, but not spectacular. Really appreciated that our server brought us a bottle of water to the tablefor self serve refills. Read more
Granted, they were a little slow but bartender (manager?) was cool and very attentive. I had the nachos with chicken. Very good.... Didn't have a taste for pizza but they have a killer pizza oven from Italy. I think he said it can get to 800 degrees! Niceplace. Read more