Reviews for Red Lobster in Gurnee, IL
Kenzy was perfect... She was on point she brings us biscuits... The place was clean... Bathroom clean...
Really fair prices and delicious food. Our favourite is the lobster but also the other seafood dishes and surf'n turf a... absolutely awesome. Red Lobster is a must for us every time we are in the US ???? Read more
The food was great and our server Nyzjah was polite and friendly. She provided excellent customer service by answering all my... questions and was very attentive to our needs. The salmon and lobster was grilled to perfection and flavor was good. The stuffedmushrooms were a bit bready and less seafood stuffed but other that the rest of the meal was great. Read more
My kids love this place! Their seafood is simple but delicious. We usually share seafarer fest and add bacon wrapped scallops... and grilled shrimps for the main dish. For the appetizer, we order fried calamari, and crab stuffed shrimp rangoon. Service hasalways been great. We will definitely come back again when we’re craving a seafood lunch/dinner. Read more
Worst experience I’ve had at Red Lobster. Cold coffee, cold crab legs, cold mozzarella sticks, cold burger. Got our biscuits... but had to wait 20 minutes to get our drinks. Constantly had to tell our server about items missing. Cob webs in the corners.Don’t even think about a refill you won’t get one. Oh and the creamer in a coffee mug was definitely nothing I’ve seenbefore. Read more
It was a warm Sunday in midst of winter and we were fortunate enough to get a table after a long wait. Our server was an amazing... person and that was the only good part of our visit. It was evident that the restaurant was short on staff. The food feltcompletely off as they couldn’t handle the number of orders they had received. Everything we had ordered and even the biscuitsfelt that they weren’t fresh. Read more
Not worth the money…. At arrival we were “welcomed” by the saddest person you can imagine. Bad day? May be… everyone... has the right to have one… but when your job is literally “welcome” customers to your environment, that’s all you haveto do. Not even looking at you when talking crosses the rudeness line in my opinion. But then we had the best waitress we couldunder the circumstances. She was nice, friendly and quick with the service. However… the food… ???? not worth the moneyguys… we ordered three appetizers and the quality was so poor that not only we didn’t finish but we decided to not even gofor the lobster dishes. The mussels were extremely salty, the tortilla chips that came with the dip were soggy. The dip wassuper heavy and hardly anything else than melted cheese. The coconut shrimps tho were ok, but if you order, do not try thesauce. Here comes the bill and ???? almost $70 (tip included) and one cocktail… I am giving two stars for the great service bythe waitress. We will not try this restaurant chain ever again. Read more
In celebration of my boyfriends and I 3 year anniversary we decided to go here for a special lunch. We sat at the bar and the... bartender - Ashley I believe her name was - was wonderful. Very nice. Food was amazing as usual. Got everything timely. Amazingservice. Amazing food. Tasty Drinks and Wine. No complaints. Read more