Reviews for Papa Johns Pizza in Halfway, MD
Give yourself an extra 30-40 minutes on top of what your projected completion time is. Every single time I order online, the... Papa Tracker says 18-20 minutes. I live approximately 22 minutes from this store and my pizza is NEVER ready. Today I get hereand it's not even being made yet.... No evening rush, no one in line.... No excuse! Read more
!!!DO NOT ORDER FROM HERE!!! Elise, the store manager, refused to speak to me after she cancelled my order because they were... too busy. This would not have been an issue had it been completed early in the process and not 1.5 hours after I placed theorder and another 30 min after she assured me the food was in the oven being prepared. This cancellation left my own retailteam without food for the evening. Very disappointed. I would give negative stars if possible. Employee Pat also hung up onme while I was trying to get to the bottom of the cancellation | trying to escalate the issue properly. Unacceptable and verypoor customer service all around. DO NOT ORDER FROM HERE! Read more
They started using door dash and I never use door dash, my order took 1hour 45 min. To be delivered 5 miles away, the same... reason I don't use door dash,pizza was cold and had to put in oven to heat it up, contacted the manager and got a refund butnext time I'll ask how it's being delivered , if it's door dash, I'm ordering somewhere else, best part of the day the STEELERSBEAT RAVENS!! Read more
This was always our go to for pizza but they?ve gone down hill over the last year. Tonight we tried the new NY Style Pizza. When... it arrived it was very overcooked, the bottom of the crust deep dark brown and no moisture was left in the sauce, cheese ortoppings. It was inedible. It was also nothing like NY style pizzas I?ve had. Overdone pizza has been an issue the last fewtimes we?ve ordered. We?ll find somewhere else to get our pizza now. Read more
Called them couldn?t understand the girl on da phone! Ordered Shaq a roni I told the girl Ex large , and ordered cheese sticks... with sauce!! My pizza had lots of pepperoni, hardly no cheese? It?s supposed to have extra cheese!! I got a box of round breadsticks no cheese?? Unbelievable I definitely won?t ever go back Read more
Super awesome pizza,super awesome folks,an cheap prices couldn't ask for any better,an best part thay delivered it right to my... semi! 10hr reset always better with awesome pizza to your truck! An didn't catch her name but a special thanks to the lady thatcame an found me in a sea of trucks(you know you you are) thank you from this ole indiana country boy! I recommend if youranywhere close to Halfway Maryland at the 26 on I81 stop in for papa John's! You won't regret it! Read more
Very efficient workers. My food was ready quite quickly. While waiting for my order I noticed a few things. The full staff... didn't stop moving. Every delivery driver that left was wished to drive safely by several coworkers. When the drivers came backthe were greeted and welcomed back. I overheard a phone order come it that sounded more than difficult. The girl that took thecall walked the customer through almost the entire menu very professionally. The all worked as a team. I'd definitely go backagain if I needed a pizza while in Hagerstown. Read more
Terrible customer service with lack of communication and ICY cold pizza. Yum yum! What a garbage store, this is why franchises... fail. Use Door Dash and get some Pizza Hut instead. Total dumpster fire. Read more