Reviews for Dunkin' in Hamden, CT
It?s always a pleasure to be served by Gary. He?s always upbeat and pleasant, giving me a great start to my day. Give that man a... raise! Read more
I really hope the owner of this location sometimes takes surprise visit of this place as a random customer just to see how worst... their customer service is. So we came to the drive through and I just said hello as a greetings. So the woman who was takingorder thought I was rushing her by saying hello and got so mad at me. I was trying to say I was just greeting you but she wasn?tready to listen. They should learn something from Starbucks how to treat customer with dignity and respect. Never again! Read more
Workers need to change gloves. They can't deal with money, or change trash bags and then touch customers food. Another D&D I... will never visit again. Read more
I drive all the way across town just to come here because they always get my order Right. The other Dunkin's tell me 'our frozen... coffee machine is down" I don't even worry about that when I come here cause they never say anything like this. They actually dotheir job. The night staff is definitely the best. They always make me feel welcome. Go out of there way to put a smile on yourface. I go to order and they stop me and say hold up let me guess if I got it right "you want a..." I'm like exactly I don'teven have to tell them they already know the order. Only complaint I have is that they used to be 24/7 but not anymore. Theyshould change that. Read more
This place is ALWAYS BUSY in the morning! Staff does a great job in prepping everything and moving as fast as possible with the... few amount of people they have... They may not be smiling all the time but they are always hustling! Read more
Today is Friday June 3, 2022. I stopped at Dunkin' Donuts, several blocks from Hamden Town Hall, mid-afternoon. I ordered a... small lemonade, NO ice, and a glazed donut. There was one car in front of me. I pulled up behind that car and waited until theycompleted their transaction. I pulled up. NO ONE was at the window. I waited and waited and waited. Workers inside saw my carbecause they were glancing in my direction as they walked back and forth. Finally someone came to the window. In the meantime, along row of cars were now behind me. The "someone" asked me if I had ordered a glazed or a chocolate donut. "Glazed." I gave hermy money. She gave me my lemonade and my bagged donut. Got home to find ICE in my lemonade. Did have a glazed donut. Order wasnot 100% correct. Moral: Check your order before you pull away from the window at this Dunkin'. Read more
They say they?re open 24 hours but when I arrived at five in the morning someone was inside in the head when they did everything... I could I went through the drive-through no one answered I went to the drive-through window they had then I went to the frontdoor they had nowhere whatsoever was there any signs saying that they weren?t 24 hours as a matter of fact there were stillsigns saying that they were open 24 hours everywhere but yet they weren?t open 24 hours so they were basically just lying toeveryone and I don?t know if that was to get more business or what but it was justThat they have to lie to get customers andthat they look like they?re open they have their lights on and everything looks like they?re open and yet they weren?t open andthey didn?t even have the courtesy to tell the customer that they weren?t open so worst Dunkin as far as care concern andcompassion for their clientele Read more
The staff is always hit or miss. You'll either get what you ordered and that's it or you'll get upset. I'd skip this one. I... drive out of my way to go to a different Dunkin just up the road. Maybe it's because they work late hours at this one? Read more