Reviews for Pizza Nova in Hamilton, ON
Sam took my order in a very timely manner and was very polite and provided great customer service! Great pizza place with a good... environment. Read more
Great service and friendly staff especially Sam. Amazing pizza ???? Highly recommend ????
Excellent customer service by Sam one of the staff members who served me with one of my best cheese slices!!
"Pizza Neva On Time" should be the name of this outfit, Twice in a row - first time excuse "Chef burnt the pizza" 1.5 hrs after... ordered on line; second excuse -none, just 2.5 hrs late (really outdid themselves). So there will be no third - Viva PizzaNeva!!? Read more
On Tuesday July 5th, 2020, at approximately 1915hrs, I ordered a half and half Pizza. Pizza was prepared on time. Pizza was made... according to order. Pizza was great. The cook's honesty compelled me to write about it. No further information available. Read more
Good pizza, but terrible experience. About a month ago I tried ordering delivery on their app, but it wasn't functioning... properly on my phone, so I tried the website. On the website, it auto-adjusted my postal code to a wrong one and said it didn'tmatch my address everytime I tried. Finally I call in to order. I state that I'll be paying debit on the phone, but when thepizza guy gets here it won't accept my card. He asks if it's a debit, and when I say it is, he tells me the machine doesn'taccept debit and asks "how will we get your money?". I tell him I don't know because I specifically told them I'd be payingdebit. He then says he'll go back and call again. They get me to READ MY CARD INFO OVER THE PHONE, but it still doesn't work.THEY start getting frustrated as if it's my fault and getting mad at me. I tell them to get a working machine or say that debitisn't an option and hang up. THEY SHOW UP AT MY HOUSE AGAIN, this time with a different machine and it FINALLY works. On top ofall of it, the 6 dips I ordered were ALL wrong. I'd still recommend the pizza here because it's well-made, but the orderingexperience was absolutely dreadful. Read more
I was craving pizza all day and finally ordered this evening. Ordered online, super easy with lots of plant-based options. ... Arrived quick and hot. Absolutely hit the spot tonight. They do a great gluten-free crust too that my family has previouslyordered. Will order again. Read more
Warning, if you order dairy free pizza they will automatically give you gluten free crust without asking :( It looked and tasted... like cardboard. The customer service to fix the error was even more terrible. Even after sending a photo, still wasn?tcorrected. We?re still hungry?save the trouble, eat elsewhere! Read more