Reviews for Subway in Hamilton, ON
I just ordered dinner through Skip the dishes. I ordered two meatball subs, a steak and cheese sub, a bag of chips and two... cookies. My husbands meatball sub had three meatballs per side? He did get his cookies though. My steak and cheese sub wasabsolutely disgraceful. I frequent that location often and steak and cheese is my go to, so I?m very familiar with the amount ofmeat that is on a 6 inch and on a 12 inch sub. I called the restaurant directly to complain, as I don?t feel that this is askip the dishes issue? They did not make the food for me. The employee was extremely rude speaking back-and-forth in a differentlanguage to her coworker, telling me that I?m basically lying because her coworker said she put the right amount of food on?There was no cheese other ingredients were missing and I didn?t even get my bag of chips. The worst Part is they are telling meto get a refund through SkipTheDishes? And I don?t see why they should have to refund me. It seems more and more skip the dishesallows companies to skimp on their product with no liability to them. This was a $15 sub before taxes, I ended up taking allthe ingredients sliding them over to the smaller of the house and that is what I had for dinner? An entire 6 inch bun withnothing on it was thrown out absolutely disgusting. Read more
There is always a "glitch" when theres coupons. and they refuse to take any coupons. They have really bad customer service.
The group of workers here always are willing to do the best they can. It?s always clean at the counter, washrooms are normally... spotless. It?s also open till 12am which I just found out about. Kudos. I give this subway a round of applause. Thanks guys Read more
had to pick up 20 subs in a rush for a team because of a reservation blunder, the lady at the counter was amazing quick and... friendly and worked in other orders until the owners arrived to help. So thankful for this store! Read more
When purchasing 4 subs for a family, even if it's a online order.. there shouldn't be mistakes like this ! My sub alone was... missing 4 ingrediants that make up the ENTIRE sub !! HOW DO YOU MISS THAT ?! We pay good money for a good food service, WHY isthere mistakes being made ?! I called to rectify and was told to call back, they had customers waiting?! I called back, thentold to go there in the morning ?! Why can't this be fixed now?Then he hung up on me ! Read more
extremely rude staff that will argue with you if they make a mistake and you ask for your order to be remade. I was on the phone... with a friend when he ordered a sub and distinctly asked for honey mustard. Upon realizing she put regular mustard on the sub,he kindly waited for everyone in the restaurant (even let people behind him go fist) to order their food before he asked for histo be remade. The girl working had the audacity to say he was wrong and put up a fight to remake his sandwich and even had toCALL HER MANAGER!!! Absolutely ridiculous. The female employee that was working on February 22, 2022 @ 8:30 PM should really beretrained on how to serve customers because that was NOT it Read more
They kindly followed my special instructions to the letter, and went above and beyond to make our order the way we liked.... They've been reliable with fresh bread and toppings both in-person and via Uber Eats delivery. Highly recommend if you likeSubway in general, this location's doing it all right. Read more
Chicken rotisserie on Italian herb bun was very good. Fresh vegetables. Good place for lunch.