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Reviews for Subway in Hamilton, ON

Kajal Vadhia 1 year ago
1

Yesterday I placed order through their subway app of one veggie patty sub. To my surprise when I got back home and checked there... was no patty inside the sub!!! Read more

Niyati Patel 1 year ago
5

I went to this subway in morning time, i don't remember the girl name, she was white and young, she gave the best customer... service and made the awesome sub. it was very neat and clean as well. Thank you :) Read more

maryam saddet 1 year ago
5

I was in a while ago and got served by raza. He treated me very well and my sub was delicious! I recommend everyone to go this... place. They got great employees and customer service! Read more

Brett Wolfe 1 year ago
3

I like to give positive reviews, but in this case, I am simply unable to do so. I can't remember a Subway experience like this... one. First, the sandwich artists were incredibly slow, which is not in itself an indictment. I can usually look past that. ButI ordered two different subs: a pizza sub, and a chicken teriyaki. In both cases, the subs were prepared in a fashion that mademe question the employee if he had ever made one before. He assured me he had. The pizza sub was going ok, just very slow. Weeventually got the pepperoni, the white cheese I requested, and then the mari-wait.. No, no marinara. I had to ask for that. I'mnot sure when pizza subs stopped having marinara sauce by default, but ok. After obliging, we finished with the pizza sub. Wewere really moving along now. Then the teriyaki. Oh I've seen this one before. Take the chicken out in the little scoop, put itin the little cardboard container, heat it, then put it on the bread. Except, no. That's not what happened. The cold chickencame straight out of the big metal tray right on to my Italian herb and cheese in all its glory. After some back and forth inwhich the two gentlemen assured me that's how they do it there, I asked for them to microwave the whole sub so at least I couldget some hot chicken. They did so, and the rest of the process went pretty smooth. They were out of lettuce in the one bin, butI guess that's why there's two. I had no problem filling out the rest of the order. Checkout was fine, no issues there. That'swhy they get the 2* from me. The rest of the experience was more inconvenient than anything else which nets them one more Isuppose. Who knows. Maybe I've just been spoiled and every other Subway I have ever been to has just intuitively done thingsthe way I expected in my head. Maybe these gentlemen were right and their way was the standard, and everyone else was wrong allthis time. Maybe. Read more

Gwenyth Crouse 1 year ago
5

Literally my favourite subway in hamilton. Theyve given generous portions of toppings on all the subs Ive gotten and all the... staff are super nice to me. I love coming here during my breaks at work and will continue to do so for a long time (: Read more

Jeffery Smith 1 year ago
4

It was good but a tip prompt at the checkout, really? It's fast food, I don't even get to taste it before I have to pay for it,... I'm sorry but I'm not tipping, pay your employees better. Read more

That Canadian 1 year ago
4

There is a young man who works at this location, usually on the evening shift, who's hair is so long that it hangs in his face... when he looks down to make a customer's sub. This can't be sanitary. I've worked in restaurants before and I never would havebeen allowed to work in a kitchen with my hair in such a state. He does wear a visor, not a full cap, but he clearly makes noattempt to restrain his hair as it falls over the visor's brim. Another employee, a girl, also had long hair and wore the sametype of visor but her hair was properly tied back in a pony tail which is acceptable. Please get this young man to start wearinga hair net or at least a full cap that completely contains his hair. Read more

S Q 2 years ago
5

I placed an order with Savannah over the phone for a platter later in the week and she was very kind and helpful. Always such a... pleasure when placing any order is seamless and easy. Thank you! Great customer service. Read more