Reviews for Williams Fresh Cafe in Hamilton, ON
Was very excited to hear this location was opening back up. I stopped by on my break to get a bagel and received kind service... from the two men working the cash. When I went to open what I had purchased, the contents did not match the photo or thedescription of the item displayed and looked as though it had been roughly handled by whoever had prepared it (torn apart in thewrong places etc.) I didn?t want to cause any issues by any means but as I had paid for bacon and did not receive more thanthree or four bits, I headed back around the corner to ask if I could have the full serving indicated on the menu. I wasimmediately met with an unexpected hostility from the older woman working in the kitchen who rolled her eyes at me and insistedthat the very clear lack of bacon was much more than I thought it was. Though I had already smiled and explained I wasn?t mad,her tone grew increasingly more disrespectful as she reiterated to me at least three times that I was asking for extra and thatthe few bits she had mixed into the egg were a full serving despite the clear lack of resemblance to the photo of the same itemdisplayed. When I eventually received my order she attempted to guilt me again for asking for the adjustment and then cut me offand ran into the back as though she simply wanted to have the last word in an argument that I had no interest in being a partof. I was very upset with the service I received and left the kiosk feeling extremely uncomfortable and disrespected. I was nothostile towards this woman at all or any of the employees and while the others were all kind and apologetic, she was very rudewith me when she was simply asked to fix a mistake she made and made it clear that she felt I was wasting her time. I do notexpect top of the line service by any means and understand that everyone is human but it is especially important to be kind andmature in a work environment that deals with tired and overworked health care providers and sick patients Read more
It's ok
Sometimes lines can be long but service is amazing and speedy. I get my coffee here often and Barbara is very nice and always... accommodates my order Read more
Decent breakfast spot. Great service.
Amazing service and food
Great service and the staff work extra hard during rushes. Plus the food here is luxurious compared to mac food. I eat here... every day. Read more
Coffee is like water.
Breakfast sandwich was made with liquid eggs microwaved which had the consistency of a sponge. Bagel was not toasted but... microwaved which was a soggy mess. When mentioned to the waitress she chuckled and explained that is how they are prepared. Read more