Reviews for Dunkin' in Hampton, VA
So disappointed in the service as of late! Frozen bagel bites and cold bacon who wants that!
The coffee is better than Starbucks and costs less! The food menu is wonderful. BUT this entire franchise has an extremely... difficult time getting it "right" consistently! Staff are ignorant and frankly even rude. I have been told: 1. We're out ofcoffee 2. We're out of tomatoes! 3. We're out of bread!!!!! 4. We're out of avocado 5. We're out of donuts! Only have holes. 6.Ask for sugar free and get sugar! They need REAL Guidance on how to run their business. When the get it right....it is fabulous! Read more
In and out! My order#5562 was correct and my iced latte was amazing ???? Plus the young lady behind the counter was so polite ,... energetic and personable!!!. Thank you. Read more
Couldn't anything this morning, I walk in and see a sign drive thru only!!! What is that? So apparently if you don't drive you... can't get coffee from his location, and to have something delivered costs an arm and a leg and comes from a store in NewportNews, by the time I get it it's cold!! Worst store ever!!! Read more
Most definitely will NOT be coming back to this dunkin? anytime ever. I stopped here this morning to get my complimentary... Wednesday coffee that I placed via mobile order. When I pull up there?s 3 employees outside smoking, taking their break (Iassumed). I go inside to wait for my order and no one was behind the counter yet. One of the guys who was outside smoking comesrunning in & immediately starts making my order? WITHOUT WASHING HIS HANDS. I was disgusted. I threw the coffee out when I leftthe store and decided to stop by the dunkin I normally go to, and just pay for another coffee. At least I know this one doesn?tcome with a side of covid and cigarette ash? ???? Read more
Walked inside stood at register was going to order a coffee was waiting about 5 minutes, I was the only one in the store then I... was told only drive through was open...as the woman was already behind the register in front of me. I said confusingly " Youwant me to walk through the drive through?" To which she responded yeah that's open for orders, were not taking orders at thefront. She was behind the register with the coffee pot 4 foot away, I ended up just leaving If I could rate them lower I would. Read more
Ordered a caramel iced coffee with cream and no sugar. The coffee was good, but a little too sweet. Nothing I couldn?t fix when... I got home. The donuts were great! I really enjoyed the apple cider donut, too bad it?s seasonal. Read more
Great place! Note: many of the bad reviews are *not* for this place, they're for the disastrous service from the Dunkin'... drive-thru a couple blocks away. I think because they're close by people get them confused and put their reviews in this one.This place is efficient and delicious. Read more