Reviews for Tropical Smoothie Cafe in Hampton, VA

i really hate giving a low rating because this is not the hard workers that work here fault?. but this is week number 3 of no... KALE APPLE SLAW for a side and the phone number DOES NOT WORK so i had to physically drive back here to pick another side. Read more

Food was fresh and hot. Service was excellent. Loved the fact that they recognized my niece whose goes to college nearby was a... plus. They actually pay attention to their customers. Read more

30 dollars later and the order is inaccurate and I need to wait for a call back for a refund on items I didn?t receive.... Additionally no silverware provided for salads? Editing to one star as my salad was gross and contained items I asked to not beon it, and it took 6 calls to get ahold of someone and ?the manager will call back?. Not amused Updated to add it?s been over 3business days and no assistance or call back. Additional update that I immediately contacted them via the link the ownerprovided and absolutely nothing. Don?t go here unless you?re fine with no customer service Ps update again 7/30- no one hascontacted me or helped me. I responded to the request made by the owner and still received no assistance. only go here if youlike gambling and are ok with wasting money Read more

Never been to tropical smoothie before. Blending frozen bananas and some greens together isn?t that hard. It tasted like ice w... green coloring and sugar only. Read more

Started reading through the reviews. Can see there is a trend. Ordered online (3 smoothies, 2 were the same). Not ready after 20... mins. Lady making food is wearing crocs without socks (which is the way really) but not when you are handling food. Need arefresher in food handling at this spot. Still waiting for my smoothie BTW? Read more

Ordered for delivery today. Driver came and did not have my smoothie. Tried to call multiple times and kept getting their... voice-mail. Still no smoothie and no call back. Came in after work to see if I could get my Missing smoothie. The shift leaderKathryn made things right. So lesson learned go on night shift only.... edited to 3 stars just because she was nice and triedto fix another shifts mistakes. Read more

I'm not sure what's going on here but I concur with all the previous reviews. The smoothie and food were good once I got them,... but it took almost 30 minutes and they weren't particularly busy. The restaurant is dirty with boxes everywhere and looks likeits getting ready to go out of business. The employees don't smile or exchange any pleasantries with the customers and generallyseem unhappy. Read more

Another first for me. I had the Baja Chicken Bowl. It was good. The flatbreads are ok. A little skimpy with the filling, it was... mostly bread. I really like the Sunshine smoothie the best!! Using the online ordering and picking it up is geeat, because therewas a line each time I went, But I got to get in and right out. Read more