Reviews for Lupe's Mexican Restaurant in Hanceville, AL
Very nice place. Staff were very friendly. Good service and great food. Quiet peaceful atmosphere.
We waited almost 30 minutes for drinks. They only had one person working on a Saturday night. My bill was only $58 they... overcharged us $77 That is price gouging and they are doing to a lot of people. Read more
Unfortunately I can?t leave 0 stars. Went to have a nice dinner with family. Took 20 minutes to get our drink order taken when... there were only maybe 4 other tables in the whole restaurant. Food tasted ok but when the ticket is dropped off and the waitressis asked about why the price doesn?t match what we ordered, she began to go down the list and started to repeat things she hadalready accounted for higher up on the ticket. I did not feel like sitting to argue because the receipt doesn?t have the priceslabeled with the items to match and I was just ready to leave. Once I got home, I got online and looked up their menu to add upwhat all was ordered $54 before tax should have been the ticket but we were charged $78. We were charged over $20 more than wewere suppose to be. Needless to say, I won?t be going back and warn anyone that does to double check their ticket before paying. Read more
Had raw chicken, had a roach crawl across my finger while paying & the sewage was backed up in the bathrooms and all in the... floor. smells like pee in the entire restaurant. By far the worst place I've ever ate Read more
Delicious food and big portions at a reasonable price. The side of rice came on its own plate. You have earned our business.
The food was good. They need more waitress and waiters.
I would love to give this restaurant a 5-star rating however my experience with this restaurant has been hit or miss I have... eaten here when it is so good and other times when not so much.the servers are very friendly,the workers are very friendly,however there are times when we have stopped here that we were very disappointed in the food and the service. You never knowwhen you order the same thing you ordered the last time if it will taste like the meal you got the last time. Although we doenjoy going here it is close to home and it's a nice place to enjoy a meal. Read more
Me and my family came her to eat supper and one of us had a hair in the food . They ask if we wanted to get a new plate well yes... that would be nice , them my sister got chicken that was so hard you couldn't eat it . When we ask if they would refix the platethey acted ugly about it . I would not recommend it to anyone probably the worst place I have ever ate at with non friendlystaff . Read more