Reviews for Royal Farms in Harbeson, DE
I?m only giving 1 star because there isn?t an option to give negative stars? The customer service at this store is horrible!... The clerk behind the counter Kevin is always very rude with not just me but every customer he comes in contact with. Thismorning wasn?t any different, he got an attitude with an older gentleman who was obviously confused in general but he didn?tunderstand how to work the self checkout so I helped the guy instead of listening to Kevin berate him and talk down on him likea child, finally when it was my turn at the front he was completely ignorant all because I couldn?t use the self checkout andget cigarettes for myself so he had to actually get off his chair and help. The way he spoke to all the customers was disgusting?.. I must say all the women behind the chicken counter were very nice and did a great job! Read more
Service here is always terrible, food is prepared poorly or incorrectly 4 out of 5 times. Clearly incompetent staff which... explains their obvious high turn over rate with employees. Read more
For this being a fairly new location the "free" air for the Tires is always not working. Come to think of it, its that way in... most royal farms! Is this a gimmick? Maybe they figure since you're there get gas or chicken. No thanks, I'll just go to wawawhere the free air is normally always working! And the food isn't so greasy, and it's always cleaner than royal farms. Especially this one! Read more
I know generally this spot specifically is a hit or miss, but shout out to the brotha with the dread locs. He made my Chesapeake... sandwich like a boss when the person assigned behind the counter was not there. He was friendly, mad chill, and really put inthe effort to hook it up. This ish hit the mfkn spot! Appreciate you big dog. I hope this makes it back to you! Talk aboutsomeone putting in pride and effort into their job?mind you?this was almost at one in the morning!! Read more
What a sad state of customer service at this place. Last week I went and they would not honor what the sign on the window had... listed as the deal for a chicken meal. Then I go and buy smokes and did not have a card with me and could not get the saleprice. I'm done. Read more
I ordered 70 dollars worth of food. It took over 30 minutes to get my food and they still didn't get my order right. I didn't... get my potato logs, I was missing a mashed potato and the lady's behind the counter didn't look like they were in no kind ofhurry to to get orders out in a timely manner. First impressions are everything and I've got to say this was a bad one. I willnot be shopping at this royal farms again. Read more
This location is an absolute dump. I live nearby and I only go here for gas and never go inside because it's filthy. I... begrudgingly stopped in today because my daughter wanted a milkshake. We walked in and headed over to the machine and it said"Blender not working. See clerk to clear error." I asked one of the 2 clerks standing behind the counter doing nothing becausethe store is entirely self checkout and they told me that the machine has been broken for 2 months. Avoid at all costs. Thisplace sucks. Read more
Don't even bother coming here. Their electronic system goes down every other week. You won't be able to pay with card without... that. Their air pump is Constantly broken. It never puts air in my tires. The last few times I stopped by the damn thing didn'tturn on. Their gas pumps are the slowest imaginable. It took a while 10 mins to just put $8 worth of gas in my car. You'rebetter off driving to lewes or long neck for wawa. At least they know how to run a functioning gas station. Read more