Reviews for Freddy's Frozen Custard & Steakburgers in Harker Heights, TX

They messed up my order, I called. Manager told me to compensate for my troubles he'd throw a few coupons for 2 free meals into... the mail for the mess up. Never got the coupons. Edit to revise After following up with their response & filling out whatneeded to be filled out, I was contacted immediately (Dec 1) by a manager named Kevin. Kevin apologized for both inconveniences& advised he would send the coupons out himself right away. It is December 3 and I have received the coupons as promised. Iunderstand mistakes happen but as much as everyone calls out the bad, I am happy to recognize the good. Kevin followed throughand I give him high praise for making good on his word. Read more

I do enjoy the food, but the staff really need to be attentive and pay attention to detail. I've ordered food way too many times... and the order was incomplete or wrong. Last night, literally two mistakes in one order. Makes me not want to waste my timedriving there. Read more

Typical Freddy?s decent food and service for fast food. Never have been disappointed getting food at this location.

Best eating out experience in Harker Heights that doesn't cost an arm and a leg. The customer service is just phenomenal Alec... was amazing!!! The way the restaurant works is super fast. I ordered and we didn't even get to the drinks and are food wasready. I was shocked. So quick. They are all very polite, courteous, and nice. Seamus was the first person I saw and he was soawesome. Just the thing I needed in my life at the moment. Literally was happy crying. Read more

The food is always fresh, hot, and good. The manager is friendly and approachable. They always give a generous Pup Cup of... custard for my Chihuahua. Read more

1st time here and my family & I LOVED it!!! Awesome staff & service, great food including the GLUTEN FREE option to turn any... delicious burger into an amazing lettuce wrap, dazzling array of delicious customizable custards and sundaes!! Moms: they evenpre-wrap the baby seats so you know they're clean!! New favorite? Read more

Frozen Custard was smooth, creamy and delicious. Best frozen treat in town. Had 2 scoops of custard in a waffle cone, best deal... in town. Read more

Just ordered 2 large Cheese fries and all I really got was fries. I usually am happy with their food but this is just a MAJOR... disappointment. Like where is the cheese? And also why does it barely fill half the container in general? Read more