Reviews for Chipotle Mexican Grill in Harlingen, TX
Overpriced! $61 for a bowl and 2 burritos They charge extra too for everything! I have never eaten at a Chipotle and never will... again! Couldn?t believe it when the cashier told me $61. Horrible! Beans and rice for $61 - terrible! Read more
Haven't eaten here in over a year, today I stopped by because I wanted to try something different but unfortunately the food and... taste quality has gone down big time... It felt as if I was eating at a cheap low quality restaurant like El Pollo Loco. I meanif this is where Chipotle stands now, I will probably just pick up food at a Pollo Loco location which serves the mostdisgusting food anyone could ever eat, just as bad as their customer service. Chipotle needs to not neglect what has worked forthem in the past, if it's not broken, don't fix it. Read more
Food is great, we order online and it was made on time! The only bad thing is that we found something inside the food (not a... big issue) it was like a small piece of plastic or yarn. Se call them and the process of the complaint is tedious and takes alot of time. Read more
No consistency in their servings or charging. One day my to go orders side container is nicely filled, next day same order and... it?s less than a quarter filled. Same goes with charging.. same order one day $8 and some change, next day $10 and some change.Where is the consistency? They will charge you $5 if you ask for your kids protein to be placed on the side in their kids order.It?s either in the tortilla with the cheese or $5 to place it on the side, like wth? Chipotle is not what it used to beunfortunately hi Read more
Haven't eaten at Chipotle in 17 years, took my kids and we have been missing out! The cilantro lime rice is so good! I got the... carnitas with melted queso, corn, pinto beans, shredded cheese, sour cream, and pico de gallo! Read more
I love Chipotle, if you get in line then you get your food fairly quickly. I ordered online at 5:20pm and the app stated would... be ready at 5:45. 6:00 past and I was still waiting behind maybe 4 or 5 orders. They have 2 people working the online orders anda whole staff for those who walk in. What's the point of ordering online if I could have walked in and left with my foodquicker. I saw several people walking in and out with their food while I had to wait with several others also waiting for theirorder probably also regretting the online option. They got a good routine for those who order inside... can't say that about theonline side. Hope to see a change come for that one day. Sad to see a receipt say promised at 5:45 and it was 6:10 when I washanded my bag. UPDATE: Wow it's changed so much since this review, I don't know if it's because of the new pay rate but wow thepresentation and their online order side of things has really improved. The food looks amazing and my order was on the shelf.They charge a bit more, but looks like the dips and salsa's are put into larger containers and idk if it's to compensate for thepay raises but I'm digging this. Not sure if they just ran out of their usual containers but I could get used to this. So happyto see this location is rocking at the service, it's why I keep coming back. Read more
I had a really good Chipotle experience today! Staff was quick with great customer service. While my burrito was being made,... they even re-wrapped it so that it wouldn't tear apart on me, completely of their own accord. Food was great, pork was reallytender. When my wife needed to box up her bowl to take home, they quickly helped and gave us a bag to place it in. This is agood Chipotle. Read more
We came to the nearest Chipotle in South Texas. It got packed within minutes, and it's crazy how they only have 1 person... serving. The way I see it is why not have 2 ppl so the line can go by quickly. It took me 30-45 minutes just to get my food.When I finally did, my chips were so stale. They exchanged them for me without hesitation, but u could tell all they were a dayold at least. All the tables were dirty. They dnt have no one on the floor, making sure it's clean and fully stocked of thedrink area. Never again....next time I prefer to drive to McAllen. Read more