Reviews for Hooters in Harlingen, TX
Horrible service, our server Karissa did little to nothing servicing our table. One person ordered an appetizer for their meal... to eat with the others and stated to please bring it with all the regular food orders. Karissa brought the order out as anappetizer 15 minutes before all the other food came out. One person asked for no cheese on their sandwich, and then the sandwichcame out with cheese melted on it. Karissa never asked how food was, never asked if drinks needed refills, never asked if wewanted dessert, never cleaned our empty plates off the table and on and on. Never thanked us for choosing to go there, spend ourmoney there, which we will NEVER do again! If you read the other poor reviews here, they all center around poor service and badwaitresses. Then the owner sends the exact canned response to everyone with no effort to resolve anyone's issues, just the old"hope you give us another chance" response. Owners: please don't respond, we're not coming back and will tell as many friendsand family to avoid this place and our experience. Read more
Its very unfortunate that this restaurant keeps dropping in stars and their service is reflecting exactly that. The waitresses... seem to focus more on pleasing tables full of men rather than families or couples. Waited over 20 mins to have someone take myorder, and still no one ever came. Kindly walked up to the manager upfront and requested a waitress be assigned to our table andthey still never came! My party decided to walk out as the waiting became ridiculous. As we walked out we notified the waitresssigning in new customers. This waitress (blonde girl for manager review) wasn?t pleasant and just stated, ?ok, I?ll let themknow? which clearly does not solve the issue right there and then. As professional as we remained I honestly wanted to tell herthey run the risk of losing business to upcoming wing restaurants in Harlingen. Clearly they wouldn?t care, as long as they keepgetting their tips. However, I feel management should enforce better greeting and order times. The girls need to be on top of itas soon as new customers arrive. In the end we drove to McAllen Hooters. We?ll see how their service is. (This is my 1st reviewon google so you know this is legitimately unacceptable, I don?t just go around bad-mouthing restaurants, instead spreadingknowledge. Good Day Reader) Read more
Good food but horrible service. Waitresses are lazy. We were waiting for 20 minutes and no one ever showed up to take our drink.... The manager was notified and that didn?t change anything. We had to leave. Read more
Asked 3 different people to tend to us in a span of 30mins- we were sitting outside in the patio. Ordered, got our food and our... order wasn?t even right ???? why do we have such a bad experience here every time. Read more
Great experience here with the staff and the food was hot and delivered in a timely manner. Unlike our corpus christi experience... which is now closed. Ordered hooters Platter was great but doesn't come with fries if you want them. Our guest ordered burgerand chicken sandwiches said they were good also. Kiddos got to take picture with the hooter ladies and they were awesome ingathering to fulfill their requests. We will return. Read more
Had lunch during the week, Steph was very customer friendly. Ordered grilled Cod with fries. Cod was good.
Poor quality food on a Monday evening. You can eat better and at half of the price at a fast food restaurant!! We ordered shrimp... and they were tasteless and all batter. They cost $12 for 12 and were Smaller than a quarter. The other plate we ordered, alsotasteless, was (3) tacos and they had very little meat and mostly cabbage. This establishment does not offer specials either.However, the beer was good. Read more
Wow what a lack of work ethic does this place have!! I called twice to speak with someone about a uber eats order and both times... they picked up the phone but left it without responding cause I can hear the Adesanya fight going on in the background. Why paya hostess when they don't even do their job right I just had a quick question. Customer Service is going down the drain inHooters!! Read more