Reviews for Papa Johns Pizza in Harrisburg, NC
I love and prefer to only order at the Harrisburg location. They have better service and pizzas.....BUT....tonight I went to... order....$65 worth and was excited to order the new papa bowl bc I prefer the toppings anyways lol...BUT....wow....justwow....$7.99 for a literally paper thin amount of alfredo sauce, a few pieces of chicken,spinach,tomatoes and pineapple and somecheese on top that was literally burnt to the side of the bowl....nothing like the picture....not even 1/2....VERY DISAPPOINTEDin this order. I gave 4 starts bc the guy at the restaurant was polite as always and the order was hot and correct just NOThappy with the serving size of the bowl. Posted in the pictures section to show the size amount. Read more
Fast friendly staff. Hot pizza!
Trust me when I say that I rarely write negative reviews but after what I witnessed this evening I can safely say that we will... NEVER be ordering from this place again. We ordered the ultimate stuffed crust pizza and the cinnamon pull aparts and they onlydelivered the pizza to us and stated that they were not doing desserts right now. If this is the case then they should not haveit on the menu but if they don't make deserts then why charge us for it? When we asked for a refund they said they would notgive it to us and when we asked why they said they tried to call us about it and we didn't answer the phone. What does thishave to do with good customer service and refunding money for something that they did not make for us to begin with? It does nothurt to return money for something they did not even make or send to us. So when we asked to speak with the manager they saidthe manager told them they are not going to change their mind. We again asked to speak with the manager directly and theemployee put us on hold. We were in the line for a long time and they answered the phone and immediately hung it up! My husbandhad to go to the restaurant to address the situation directly. When he got there, the manager was extremely rude and acted likeit was his fault that we were charged for something that they did not even have. We should not have even been charged for thisto begin with if they did not have it but manager Qan maintained that he would not be able to refund us for the food that wenever received. He was unapologetic and extremely rude. Obviously not manager material. The staff there do not appear to careabout the customers or have any integrity about their job responsibilities. We will not be back! Read more
Shout out to the Harris Square location for providing excellent customer service this evening! There was an accident with my... order, but Natasha and the rest of the crew on the shift worked together and made it right. I ended up having to wait longer formy order but they were very apologetic and offered a free dessert for the inconvenience. That kind of customer service is veryrare these days, especially in the pizza fast food industry. Thank you Papa John?s and everything tasted great!!! Read more
Pizza was cold. Dropped off by a door dash driver that left it at my front door without ringing the doorbell. No notification... from papa John's or door dash. And they forgot my other pizza. I called to see how they were going to make this right and theysaid we aren't going to replace the cold pizza because we have no delivery drivers. Cool. Thanks for nothing. I will never orderfrom here again and I truly hope the rest of you do not as well. Support other local businesses. Read more
Got 2 basic large pepperoni regular crust. Asked for extra sauce instead it was completely dry and dough was pounded thin.... Cheese lacking. Dry, overcooked, even the kids didn't want it. Had much better pizza at Chuck E Cheese and that's a low bar.Hard pass from now on. Read more
I ordered the new Brooklyn pizza and it was dry and over cooked. The pizza wasn?t appealing at all. The customer services was... pretty good but the pizza was made poorly. Read more
Dry disgusting pizza never again