Reviews for The Pour House in Harrison, AK
Tonight was our girls night out. We had dinner and a show at the Lyric planned tonight. We three ladies arrived at the Pour... House at 5:30pm and explained to our server we had to be at the Lyric for tonight's performance. We ordered the same entreeShrimp Tacos. Our drinks were one glass of wine, sweet tea (my tea was not sweet) and a Sprite. We were not checked on oroffered drink refills. Several (four to be exact) employees walked passed us to go outside for breaks. Not one single employeeasked us how we were doing, if we needed anything or informed us how our food was progressing. We were the ONLY table inhouse. It was not until after 6 pm that we got our food. Our taco shells were cold and not "cooked". One of the ladies asked fora glass of water to go with her wine. They did not offer to refill our other drinks. Two different servers brought us our food.Neither one ask how our evening was. We were brought three glasses of water. I took the water because my "tea" was empty. No onecame to see how our food was. If they had we could have told them that our taco shells were cold and rubbery. No one came backto our table until close to 6:30 to bring us our checks. She didn't ask how our dinner was. We had to tell the server we wereunhappy with our meal. She was shocked. "Everyone loves our Shrimp Tacos. I'll let them know" No apology was given for ourdissatisfaction. She took over ten minutes to come back to get our checks. Again no apology. She returned with our checks andAGAIN no apology for the food. Did we flag our server down? No, we were the ONLY table in the restaurant with FOUR employees. Wewere sitting by the front door and they had to walk passed us to go on break. I work in customer service. I know thing go wrong,but also believe in making things right. Customer Obsession. I firmly believe on giving a business a chance to make thingsright. If they were slammed and short handed tonight would have been acceptable. But four employees to three gu Read more
The only place to have the best time! What a fantastic group of people! Made friends with the staff and everyone in there. Great... food and great drinks all the way from the wine and coffee down to the homemade salsa. 10/10 would recommend! Read more
Very nice and clean nice crowd friendly service.Love the decor and atmosphere. Drinks were excellent. I was greeted upon... entrance and served in a timely manner. Will definitely visit again. Read more
Just recently moved to Harrison. And wanted to check out the local wine bar. We have been traveling for 5 years and decided to... call Harrison home. The building has a nice feel about it and lots of room. The servers are very friendly. The wine selection isaverage and the ones they do have are great. Now for the down side. I say this because I am sure covid might have a role toplay. The selection was limited. No cheese & crackers. And out of certain foods. Had a person singing with a guitar and waspretty good. But he definitely needed a microphone because when he was trying to over come the noise level he was as good then.Over all we will come back and hopefully they will have cheese platters. Read more
Nice cosy atmosphere. Great service. Proves you don?t need a high end selection of wines and beers to have a good time. Great... location for having a good conversation with a drink and tapas Read more
Super good coffee and friendly service. I'm not a drinker but they have a very large selection of wines and beers. I ate a... philly cheese steak here one night and was very happy with the flavor and fullness. Read more
I got a latte here and it was today?s special! Awesome place to to relax or study! Friendly service!
Cute place. Iced Coffee wasn't bad. The lady only came to our table once while I was there. I almost walked out without paying... because I had forgot I hadn't paid since she hadn't been to our table for basically the entire time we were there. I had to goto her in the back to ask to pay. Other than that it's a nice coffee spot Read more