Reviews for Biggby Coffee in Haslett, MI
Everything comes out correctly, but they never seem to have enough staff and wait times get VERY long throughout the day. Cost... saving only goes so far when it causes long delays. Read more
I visited this location the other day and overheard a disappointing conversation. the barista- im certain her name was amber... (based off of the trivia board) was talking awfully about her coworkers!!! I ordered a bagel and sat down in the seating areabehind the wall. im not sure if they didn?t realize I was there, but I could for sure hear their conversation. i?ve alwaysreceived amazing service from GG, so it was disappointing to hear her coworker amber talking about her so negatively. as aformer biggby employee, management and store owner needs to get it together before I report them to biggby corporate or betterbusiness bureau. this is just the tip of the iceberg of problems they have. Read more
Fun location in this old bank. The staff was great and I loved the coffee. One drawback of the fun layout is the inconvenient... window setup for the drive thru. It's a little tricky to navigate. Read more
Waited three minutes for someone to take my order. I ordered a large caramel cold brew without foam and a plain bagel with... strawberry cream cheese. She repeated it back to me. I went to the window and paid. The lady gave me a hot caramel latte and abagel with reg cream cheese. They didn't even give me a knife to spread the cheese. Then she asked for a tip! I'm notunderstanding how that could've been messed up unless she put the order in wrong. The girl literally did a 180 before she openedthe window like she didn't know what she was doing. Disappointed is a understatement. It's been really disorganized lately whengoing there. Three girls, hardly a line and a few customers inside. I don't think it's too much to ask to get my order right. Read more
It?s a great Biggby, however the cafe needs a little love. Too sterile. The service is great!
They were friendly, fast, and accurate. The only reason I didnt give them one more star is because my drink was ordered frozen,... and we didnt wait long for said drink (so no time to really melt), but it wasn't quite as thick as it's normally supposed to be.Almost seemed like they didn't put quite enough ice. It also could have used a bit more whipped cream. Still really good, and mypuppy enjoyed her pup cup so much she attempted to also eat the cup. Read more
I love there pumpkin coffee. Service is friendly. Prices are good if you have a coupon and they send them out in various... mailings. Don't forget to sign up for the birthday club for a free coffee every year. Convenient location. Read more
I love coming to this Biggby!! The workers are so friendly! I always look forward to seeing a special group of girls! >> Morgan,... The Ella?s, Emma, Amber, & Rory!!! There are too many to list them all!! Hehe ?? I also think Alex is a very awesome addition!!The manger Lindsey, is the most sweetest person to speak with? Keep up the fabulous work guys!! ???????????????????????? Also,my favorite drink is the iced Teddy Bear ???? ???? & they make it perfect every time :) Read more