Reviews for Mancino's Pizza & Grinders in Hastings, MI
My wife and I were pretty regular customers until tonight! We ordered a sub and a BANNISTER calzone... After repeating the order... 4 times over the phone we ended up with the Sub and a pizza calzone! Pretty disappointed ??????. Read more
Ordered two grinders, Wifes came out fine, but seems my order got scuffed entirely. Asked for no Lettuce, Tomato, Mushroom, and... Mayo, only thing taken off was the Mushrooms. They did add the pepperoni as requested though. Id go back, but its 20 minutesone way for me, and I already torched my lunch break going there whilst working from home, and I really dont want to be THATperson who occupies a table to inspect their takeout order like some kind of Food TSA. Honestly, its not even an allergy thing,I just cant stand mayo, I can pick lettuce and tomato off sure but Mayo soaks into the bread and whatnot. Accidents happen, Iget it, but this makes it inedible for me sadly. They did offer to remake it but thats not a possibility due to timeconstraints, I would need it delivered. They say the boss will reach out to me since their "Contact Me" doesnt work on theirsite, so I'll update the review afterwards. I dont usually have time/the ability to go here often, so this was a majordisappointment, and probably wont go back unless I have the time to sit and eat instead so I can check my order to avoid this. Read more
They are a very clean. They staff is very friendly and great at there job. The food is over the top. They have the best grinders... but all the food is unbelievably good. You won't be let down. Read more
So we loved Mancinos for the longest time! This last time was shocking! We had a bigger order than normal we had people Ober... that wanted to order as well so we put it all on 1 order so we didn't confuse the workers and do multiple order for 1 place. Wewere just over $100, then we asked for a total. The girl came back on the phone after ringing it up, she proceeded to tell methat any order over $100 they automatically charge a 20% gratuity, no question! So no delivery, no walking it out to my carjust make the food and I come to get it. I'm confused as to why you are just taking my money for a tip. If I spent $99 theywouldn't have charged me that. Now we are great tippers and we always tip. However we tip on the experience, our feelings on howthey handled our order, friendliness, good food or just blessing someone it all just depends. We could have possibly paid morethat day because it was multiple orders. We were all floored that they just took what they wanted automatically, we didn't tipany more. Why oh why would a restaurant just up and automatically take there own gratuity like that? If we split the orders upwe wouldn't have had to pay it and still the same amount of work just very disrespectful in my opinion! Read more
Ridiculous! Took my kids to dinner here and automatically added 15 percent gratuity to our bill!!! No sign posted anywhere..... This is not ok. I understand tipping but it's not a full service restaurant! And I am all about tipping but should be my choicenot automatically added! Oh wait they gave me a 17.00 discount to add 22.00 for a tip! Will not be going back! Read more
I haven't been to a Mancino's in years because I moved to Florida in 2013. I am here on vacation and was so happy they had one... here in Hasting. My Roast beef combo grinder was as good as I remember it. My boyfriend got a Calzone and was a littledisappointed because didn't have ricotta and it had sauce in it. It really should have been called a Stromboli. He still ate itall just not what he expected. Read more
Gone here many times before Covid. Came back today and I don't know if they've made changes or what, but both of our grinders... were served folded together instead of open faced. The bread was really soggy and not toasty. And no pickles. I was kindabummed about that. Also at least 3 of the soda fountain choices were out of order. The staff was very nice though and the foodwas brought out quickly. I think I would've preferred to wait a few minutes longer to get toasty bread. Read more
Always make great food at a good price. I love their BBQ pulled pork grinder!