Reviews for Jimmy John's in Hastings, NE
Great food. Clean restaurant and friendly people.
The crew allowed an insane person to harass customers as they we ordering sandwiches at the counter. She said, ?I?m hungry,... you buy me a sandwich.? I asked the person at the counter if they allow this. He said, ?Yes!? My elderly mom gave her a ten. My parents split and shared their own meal. She waved her money in the air like a champion, loudly ordered and smugglingly ateit directly behind us. Then flamboyantly she hugged my mom after I asked my mom if she even thanked her. The women also waswearing Birkenstock sandals, name brand leather purse and also vaped an electronic cigarette in the restaurant. I was visitingmy parents and now I won?t see them again until Christmas. Thanks for making it memorable!!! It amazes me, you want insanepeople harassing customers as they order. Perhaps instead of letting insane people harass your customers, YOU should be thecharitable ones give away sandwiches instead of relying on customers!!! That is if YOU want to be charitable? Read more
Why are restaurants charging a delivery fee then expecting a tip? The cost is way out of bounds
Easy to order online. Sandwiches were fabulous! Just wish they delivered to where my husband and I work.
Like many places this restaurant has changed . The big sign up front with all the extras ect was gone and we were not asked if... we wanted our bread scooped or anything added to our sandwich , this time the bread was tough , certainly didn't seem " fresh "probably won't pick as our lunch again for a very long time . Read more
Service has gone downhill. Our family doesn't eat out often and experiences like today are why. Ordered a #11 on French bread. I... usually get extra lettuce, but there was barely any on it and the lettuce that was on it was old and brown-ish. Sandwich wasn'tcut in half. Barely any mayo, so it was very dry. It said from the time order was received to when it was out for delivery wasonly 8 minutes, but then it took over 25 minutes to get to our house after that. As much as the sandwiches and delivery feecost, PLUS expecting a tip on top of that for drivers, you'd think the service would be better. Read more
We enjoy the food. We have never had a problem with that. However the delivery time has gotten worse over time. Last night it... took 25 minutes to get our order to use and today 20 minutes. That was not from the time I put the order in but from the time Ireceived notification that the order was out for delivery. Whenever I put an order in for pick up I try to wait for a noticethat it is ready but it never comes so I just wait what I think is a sufficient amount of time and go in. Sometimes it is around5 o?clock when I place the order and then at 10 o?clock I receive a notice that it?s ready. I understand times get busy but thishas happened every time. We visit frequently because like I said before we love the food. Read more
Can not reach ANYONE who can reverse an order that was an error and never picked up. No help from anyone at any store, even... corporate Read more